Account Manager in Scalingwise

Closed job - No longer accepting applications

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Scalingwise is a growing company that values initiative, collaboration, and continuous learning. We provide training and growth opportunities for individuals who are committed to building long-term client relationships and contributing to our company’s success. You will be part of an outsourced account management team for our client. This is a long-term contract role.

Job functions

Client Relationship Management – Conduct regular live zoom check-ins with clients to understand their needs, discuss new initiatives, and gather feedback. Act as the primary point of contact for clients post-sale.
Opportunity Development – Identify potential projects or service expansions through client conversations and project meetings.
Collaboration – Work closely with our project teams to develop proposals, coordinate follow-ups, and revive inactive accounts.
CRM Management – Maintain accurate records of client interactions, opportunities, and account status.
Reporting – Provide weekly summaries of client activities, new opportunities, and feedback.
Continuous Learning – Stay updated on company offerings, solutions, and industry trends to effectively represent our services.

Qualifications and requirements

MUST BE comfortable and willing to be on live face-to-face zoom calls with english-speaking customers every day.
Excellent English communication skills (written and verbal).
Experience in customer or account management preferred.
Familiarity with technology or IT services is a plus (e.g., SharePoint, Salesforce, CRM, PowerBI, Wordpress, Digital Marketing, etc.) — training will be provided.
Must work exclusively with our company (no side jobs or multiple clients).
Availability during Pacific Time (7 AM–3 PM PST).
Willing to use Time Doctor for time tracking.
Part-time or full-time opportunities available.
Please include your updated CV or resume when submitting your application.

GETONBRD Job ID: 57310

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Mexico, Argentina, Colombia, Chile, Peru or Uruguay.