Customer Loyalty Program Manager in Sigma Software Group

Closed job - No longer receiving applicants

Sigma Software provides top-quality software development solutions and IT consulting to more than 170 customers all over the globe. Volvo, SAS, Oath Inc., Fortum, IGT (previously GTECH), Checkmarx, Formpipe Software, JLOOP, Vergence Entertainment, Collective, Genera Networks, Viaplay, and others trust us to develop their products. Our clients choose us for our timely and efficient communication, flexibility, strong desire, and ability to reach clients' business goals.

Job functions

  • Own, maintain, and develop further Customer loyalty program
  • Review customer feedback and seek ways to improve the customer experience with the loyalty program
  • Oversee and make sure that all the best practices are implemented on all accounts
  • Inform our customers with the latest updates and news about our company
  • Assist with social media to make the Sigma Software Brazil brand even better

Qualifications and requirements

  • Experience working with brand image and promoting value through customer experience
  • Exceptional ability to communicate and foster positive business relationships
  • Highly organized and able to multitask
  • Ability to establish milestones and keep team members on task
  • Flexibility and ability to implement changes fast
  • Upper-Intermediate written and spoken English

Conditions

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided Sigma Software Group provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal Sigma Software Group gives you paid vacations over the legal minimum.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Brazil.

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