Technical Support Specialist in ADvendio


Concón (temporarily remote) — Full time

Customer Support | Semi Senior

Apply now Requires applying in English
ADvendio last checked this job 13 days ago.

ADvendio is a leading advertising management software that is used by some of the best-known publishers, advertisers and agencies. Powered by Salesforce’s cloud-based technology our solution is changing how teams buy and sell advertising.

To support further growth across NAM, EMEA and APAC markets we are looking for exceptional people like you to join a globally expanding organisation with a vision to become the world’s leading platform for media buying and selling.


Join the ADvendio team to maintain and improve the technologies that house our customer facing website(s) and knowledge base to associated Salesforce integrations. We are looking for someone who can take full ownership of the security, speed, plugin updates, and integration setup for each platform. If you are looking to work in a high growth startup environment with the opportunity to have an immediate impact then this might be the role for you.

Job functions

WordPress Administrator

  • Proactive security maintenance, monitoring and cleanup for our company website.
  • Uptime monitoring, diagnosing and fixing any problems causing website downtime.
  • Website performance audit and speed optimization that is Google recommended.
  • Manage all theme and plugin updates on a monthly basis.
  • Lead any ad hoc web development and plugin integration requests.
  • Maintain a clean staging environment including backups and restore as required.
  • Manage all communication with plugin developers as required.
  • Troubleshoot with our hosting provider and maintain communication with them.

Internal Salesforce Admin

  • User Handling (created users, assign Permissions)
  • Automate Processes (declarative Tools)
  • Basic customizations
  • Organise and conduct internal training and hold our wiki up to date

Qualifications and requirements

  • At least 3 years of professional experience working with WordPress.
  • Proficient English writing and communication skills.
  • Deep knowledge of WordPress, including themes, plugins, common configurations, quirks, and troubleshooting techniques.
  • The ability to write and edit custom HTML and CSS, and comfortability with JavaScript.
  • At minimum, basic ability with the use of PHP for WordPress (but the stronger the better)
  • An understanding of the underlying technologies behind general web development on the LAMP stack.
  • Familiarity with WordPress hosting environments and configurations.
  • Experience making basic DNS changes, implementing redirects, and assessing website performance issues
  • At least 3 years of professional experience working as a Certified Salesforce Admin


  • Competitive salary
  • Flexible hours
  • Opportunity to grow
  • Work-life balance

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided ADvendio provides a computer for your work.
Informal dress code No dress code is enforced.

Remote work policy

Temporarily remote during COVID-19

Position is remote only during COVID-19-related quarantine measures.

About ADvendio

Salesforce powered software for publishers, advertisers and agencies to conveniently buy and sell advertising. — ADvendio's full profile

Technical Support Specialist
ADvendio • Concón (temporarily remote)
Apply Requires applying in English