In Get on Board you will:

• Be one step ahead of our roadmap, designing what we'll build next — informed by feedback from users, benchmarking and your own research. We cannot stress enough how important this work is.
• Check constantly with the sales and support team, spotting emerging needs and wants.
• Work side by side with the dev team (which is familiar with UX and accessibility principles, so be prepared to defend your design choices).
• Take regular dives into our data and analytics in order to spot new opportunities for improving user engagement.
• Be constantly watching for consistency, elegance and impeccability in every single new thing we build.

This role is 30% product design, 30% interaction design, 30% growth hacking and only 10% visual design. You don't need a beautiful portfolio to apply. But you absolutely must:

• Have a solid understanding of building experiences and user flows for multi-device, digital products and services. "Solid" means you've been doing this for at least the last 6 years.
• Have an innate ability to simplify and abstract.
• Base your design decisions in evidence and probe your hypotheses using data. You must have experience conducting product experiments (e.g. A/B tests) to impact key metrics.
• Possess impeccable written skills and vocabulary, both in Spanish and English.
• Love feedback. Not just "tolerate" feedback or "try-your-best-not-to-look-pissed-while-receiving" feedback. You L-O-V-E giving and receiving feedback, and never weaponize it or take it personally.

🥰 How your role evolves

• At the beginning, you'll be a team of one, so you definitely are someone that enjoys wearing multiple hats.
• Over time, you'll have a small team of UX and UI designers as your direct reports.
• If you prove to be excellent, in the long run you might end up being in charge of multiple product teams and overseeing design as a strategic matter.

🙅 Please don't even bother to apply if you:

• Never led a UX or a design team building digital interfaces.
• Never had to work side by side with a dev team.
• Are a rockstar, a lone wolf or have trouble being critiqued or sharing credit for your work.
• Don't like to do customer support (everyone at Get on Board does it).
• Can't show evidence of how your work impacted a business metric.

• You have worked for US/European startups or tech companies.
• You have worked for SaaS and/or HR/recruiting projects.
• You can maintain fluid, nuanced spoken conversations in English (aside from Spanish).

• Flexible work: as long as you deliver, you will enjoy a fully flexible schedule. This job is compatible with family, kids, sports, music bands and hobbies.
• Truly remote work. As long as you maintain at least 5 hours of overlap with EST timezone and have fast Internet, you can be wherever you want.
• A compensation that grows alongside our success and your performance.
• If based in Santiago or Lima, you can cowork with us!