Customer Loyalty Associate in Qempo

Closed job - No longer receiving applicants

Qempo is a marketplace that simplifies international shopping to consumers in Latin America. The platform connects buyers with travelers and courier companies, creating a seamless shopping experience. We are a team of 20 people distributed between Lima, Perú and Medellín, Colombia, looking to scale our solution worldwide.

Customer Loyalty Associate

As a Customer Loyalty Associate, you will be facing customers for order updates and inquiries about their orders. We look for problem solvers who enjoy talking to people to provide the best experience possible.

Qualifications and requirements

We look for experience working with customers and solving problems. We value constant learning and seeking for the best solution possible for the customer. Our customers are the most important asset in our company, and we seek to get the best talent to face our users representing our company.

Desirable skills

Having great communication skills, being proactive at solving problems and always looking to learn and grow.

Benefits

Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Informal dress code No dress code is enforced.
Beverages and snacks Qempo offers beverages and snacks for free consumption.
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