Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my ATS?

How can I apply for a job in a fast way?

How do I know if the company is checking the applications for their job?

What is the difference between gross and net salary?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

How can I change the name and information of my company?

What if there are other accounts with the same name of my company?

How to create a good job posting?

How can I ensure that the right candidates apply for my job?

Who can see the private notes?

How can I notify applicants when they have been discarded from the screening process?

What can I do with Get on Board's API?

If I use another ATS, can I integrate the Get on Board's info there?

What happens if I relaunch a process?

Can I pay an annual subscription in installments?

Problem with application: LinkedIn URL validation

What are criteria weights in scorecards?

How do I change the account I use to login on Get on Board?

Do you have monthly subscription plans?

How can I apply for a job in a foreign country?

How do I assign scorecards to a job ad?

Problem with my application: "Enter a valid value"

How are scorecards made?

What are scorecards?

Why should I choose a subscription plan?

What kind of jobs can I find on Get On Board?

Can I delete my profile as a professional?

Can I report a company that does not comply with what is offered in their ad?

What does it mean to refresh the date of my jobs?

Can applicants see the information I enter in the Notes?

What kind of jobs can I post on Get on Board?

What happens when I cancel the automatic renewal of a subscription?

Will I be notified if I have not been selected in a process?

What happens if my card payment is rejected when my subscription is renewed?

Are there special plans on Get On Board for non-profits?

Can I change my preferences to receive or stop receiving some jobs in the mail?

Where can I access my invoices or proof of purchase?