Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How can I add screening questions to my job?

What do I do if I get an error in the platform?

How can I pin messages from applicants?

How does Quick Apply work?

What is 'quick apply' and how can I activate it?

What security conditions must my new password meet?

How can I download or export my job information to Excel (CSV)?

What is 'Coach' and how does it work?

How can I post a confidential job?

How can I test Get on Board's API before purchasing a plan?

How can I change the company name in my Get on Board account URL?

How to share an application with a public link

How to speed up your recruitment process

How does the import via email work?

What if the manual import pdf autofill has errors?

How can I import applicants to my process?

How long does it take for applicants imported via email to appear in my funnel?

How can I access my account if I have changed my email address in the social network I use to log in?

How do I add tags to my professional profile?

How can I recover a process that I deleted by mistake?

How can I delete or remove a member from my company account?

How can I change or modify the category of my job?

What happens once my subscription plan has expired?

How can I filter applicants in my job?

How to embed videos in your job ad descriptions

What happens if I edit an ad, does it go back to moderation?

How can I define the seniority of the professional I wish to hire?

How do I enable two-factor authentication (2FA) on my account?

What is two-factor authentication (2FA) and why should I enable it?

How do I cancel an automatic subscription?

How can I add jobs to my subscription plan?

What are Get on Board's Webhooks useful for?

How can I log in as a member to my company's account?

Where can I check the renewal date of my subscription plan?

Why can't I hide the salary in my job?

How can I reassign the admin role to another member of my company?

How long does it take to activate a subscription plan?

How can I boost my job?

How can I make my jobs to appear automatically in LinkedIn?

How can I edit my profile picture?