Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Why is a VAT (IVA) tax charged on my Get on Board purchase?

Why can't I offer a wider salary range?

Can I use my subscription to unlock an existing job?

How can I get an invoice after subscribing to a plan?

What are team groups and how to use them?

Job moderation policy

How can I duplicate or clone a selection process?

How can I create message templates to use in my selection processes?

How do I know if the company is checking the applications for their job?

How can I integrate Get on Board with my external ATS?

How can I import my CV from LinkedIn to apply for a job in a fast way?

What is the difference between gross and net salary?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

How can I change the name and information of my company?

What if there are other accounts with the same name of my company?

How can I ensure that the right candidates apply for my job?

How to create a good job posting?

How can I notify applicants when they have been discarded from the screening process?

What can I do with Get on Board's API?

Who can see the private notes?

What happens if I duplicate a job?

Can I pay an annual subscription in installments?

If I use another ATS, can I integrate the Get on Board's info there?

Problem with application: LinkedIn URL validation

How do I change the account I use to log in on Get on Board?

Do you have monthly subscription plans?

What are criteria weights in scorecards?

How do I assign scorecards to a job ad?

Problem with my application: "Enter a valid value"

How can I apply for a job in a foreign country?

How are scorecards made?

What are scorecards?

What happens if my card payment is rejected when my subscription is renewed?

Are there special plans on Get On Board for non-profits?

Where can I access my invoices or proof of purchase?

What kind of jobs can I post on Get on Board?

Can I report a company that does not comply with what is offered in their ad?

What kind of jobs can I find on Get On Board?