Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

If I unlock a selection process, how many times can I refresh the date?

Can I directly access to the contact data in the Talent Database?

Can I have access to the information of the candidates for free?

How does the Get on Board matching algorithm work to find tech talent?

How long does it take for a job to be published once it is submitted for review?

What's the difference between buying a Boost and buying an unlock?

What happens if I don't check my job ad after I post it?

Do I have to pay to post jobs on Get on Board?

I need a refund on my purchase. How do I do that?

What does 'unlock' a job mean?

What is the difference between user roles in a company account?

Terms and conditions for posting free remote jobs during 2020

What payment methods can I use?

What is Concierge?

How does Concierge work?

What's an ATS software?