If at the time of paying your subscription you did not complete your billing (tax) information, you will receive an invoice with incomplete data, which will be updated automatically when you complete it in your company account.
Get on Board disabled your account because your email is not working properly (emails bounce). You will receive an email to reactivate it, or you can always chat with our team to help you reactivating it right away.
We believe that the seniority and experience level of a role is not measured just by counting years. Especially in tech, seniority is much more defined by abilities and competencies that an individual acquires as they progress. Self-learning, discipline, and work environment play a huge role in the speed with which a person, in particular, will become "Senior" or "Expert".
The following guide specifies the skills we consider relevant for each seniority level available for jobs in Get on Board. When we moderate jobs, we look at the functions described in the ad, and we make sure they match the seniority level (and thus, salary) specified by the company. Use this guide as orientation on the most appropriate seniority level for a role. _______________________________ (Reading time: 4 mins)
Effective June 1, 2020, all companies incorporated in Chile –or foreign companies using a credit card issued in Chile– are required to pay an extra 19% VAT when making purchases in Get on Board. This VAT is collected by us and fully paid to the Chilean Internal Tax Service (SII) on your behalf, as required by Chilean law.
If your company is a VAT taxpayer in Chile, you will be able to declare it in Get on Board when finishing your purchase or when editing your company profile, in the "Tax and invoicing info" section. Being a VAT taxpayer in Chile is a special tax status that requires your company to pay VAT on all purchases on your own, and Get on Board is not required to collect VAT for these companies. This means that, if you specify your company status as a VAT taxpayer, we will not charge the 19% VAT.
In Get on Board, the top of the salary range cannot be more than 50% higher than the bottom of the range. This constraint exists so jobs can be more specific of a particular seniority level. Too wide salary ranges imply that people from different seniorities are being hired in a single job, which leads to ambiguous job descriptions and confuses applicants.
Instead of offering a single job with a wide salary range, create two jobs: one for the lower seniority level and one for the higher seniority level.
Yes you can. If you have locked jobs that you wish to unlock under your subscription plan, you can use the button "Add this job to your plan". This button will unlock your job and will make it part of your active jobs quota, just as if you had created the job after subscribing.
For all subscriptions (annual or quarterly) purchased with a credit card, an invoice is generated from the USA as an international purchase. You can also receive local invoices in Peru and Chile, paying via wire transfer. These invoices are made only for Recruiter annual plans or higher. It is important to include your company information to personalize your invoice. Check how to do it here.
From the option '💬 Message Templates' in the 'Job resources' menu of your dashboard, you can create message templates for all stages of your process, which will help you save time in communicating with applicants.
If your company uses an external Applicant Tracking System (ATS) software such as Lever or Greenhouse and you have an activesubscriptionplan, you can connect your ATS with Get on Board and receive all applications to your Get on Board process, in real-time, directly in your external ATS.
Read more to check out the steps required to configure your integration.
If you have administrator permissions of the account, you can easily change your company name and contact details by clicking on your username(on the desktop it is in the upper right corner) and selecting "Edit <your company>'s profile".
When creating the scorecard, you can assign a weight to each item or evaluation criterion. This weighting will be defined according to your hiring needs and relevance of requirements. The criteria weights are: Low (0.5x), Normal (1.0x), High (1.5x) and Very High (2.0x).
No. At this moment we do not have monthly subscriptions, only quarterly and annual subscription plans with special pricing. Why don't we have monthly plans? Because having a monthly plan does not match the actual recruitment times, which are usually at least 2 months.
If, when submitting your application, you have a problem validating the LinkedIn URL you entered, we recommend that you check that the URL begins with https:// and that it does not contain accent marks (diacritic). If the URL contains accent marks, you must go to LinkedIn and modify the link.
If you are trying to apply for a job and the system does not allow you to do so, you should first check that all fields meet the maximum and minimum character lengths and that there are no required fields left blank. If the problem still persists, check the error message. If it says "enter a valid value", we recommend that you check the salary range you specified. _______________________________ (Reading time: 1 min)
On Get on Board, companies with a subscription plan have access to our Talent Database and can invite professionals to apply to their processes. If a company sends you an invitation to apply to a process, it has access to a preview of your profile, which includes data such as name, LinkedIn or GitHub profiles, and portfolio, as well as all the professional profile information you leave on Get on Board. Contact details and CVs are not shown in the search results.