Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Can I delete my company account?

If I'm a recruiting or outsourcing company, should I identify my client's company?

Can I publish a job ad confidentially?

I need a refund on my purchase. How do I do that?

What is an unlock or unlocking a job?

What happens when a selection process is closed?

Do I have to pay to post jobs on Get on Board?

How long does it take for a job to be published once it is submitted for review?

What's the difference between buying a Boost and buying an unlock?

How does the Get on Board matching algorithm work to find tech talent?

Do subscriptions renew automatically or do I have to pay again manually?

Can I modify the URL of my ad?

What is the difference between user roles in a company account?

What payment methods can I use in Get on Board?

What is the difference between closing and unpublishing a process?

What is the difference between duplicate and re-opening a process?

What's an ATS software?