Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

What are the advantages of using the Get on Board careers page?

Can I delete my company account?

Why was my job ad rejected?

How can I send messages to all applicants at once?

If I'm a recruiting or outsourcing company, should I identify my client's company?

Can I have access to the information of the candidates for free?

Can I publish a job ad confidentially?

I need a refund on my purchase. How do I do that?

Must the salary offered be public or can it be confidential?

What is an unlock or unlocking a job?

What happens when a selection process is closed?

Do I have to pay to post jobs on Get on Board?

How long does it take for a job to be published once it is submitted for review?

What's the difference between buying a Boost and buying an unlock?

How does the Get on Board matching algorithm work to find tech talent?

Do subscriptions renew automatically or do I have to pay again manually?

What is the difference between user roles in a company account?

What payment methods can I use in Get on Board?

How is the apportionment calculated for switching to a larger plan?

What's an ATS software?