Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How to speed up your recruitment process

How does the import via email work?

What if the manual import pdf autofill has errors?

How can I import applicants to my process?

How long does it take for applicants imported via email to appear in my funnel?

How can I access my account if I have changed my email address in the social network I use to log in?

How do I add tags to my professional profile?

How can I delete or remove a member from my company account?

How can I change or modify the category of my job?

How can I recover a process that I deleted by mistake?

What happens once my subscription plan has expired?

How can I filter applicants in my job?

How to embed videos in your job ad descriptions

What happens if I edit an ad, does it go back to moderation?

How can I define the seniority of the professional I wish to hire?

How do I enable two-factor authentication (2FA) on my account?

What is two-factor authentication (2FA) and why should I enable it?

How do I cancel an automatic subscription?

How can I add jobs to my subscription plan?

What are Get on Board's Webhooks useful for?

How can I log in as a member to my company's account?

Where can I check the renewal date of my subscription plan?

Why can't I hide the salary in my job?

How can I reassign the admin role to another member of my company?

How long does it take to activate a subscription plan?

How can I boost my job?

How can I edit my profile picture?

How can I make my jobs to appear automatically in LinkedIn?

How can I edit a job application?

How are a company's response times calculated?

What happens when I withdraw my application for a job?

How to set up email notifications for your jobs

Why can't I reopen my job ad?

Why can't I refresh the date of my job?

Why can't I Boost my job?

How long does it take for applicants to apply when I post my job?

Why does my job have few applicants?

How can I refresh my job or career page preview on LinkedIn?

How do I add my company data to the invoice?

What can I do if I did not complete my billing information when I paid my subscription?