Help & Support

No. You can cancel the automatic renewal and continue to use the account until the end of the cycle unless there is an extremely important reason to cut off the service immediately, as there are no refunds.

On Get on Board, we send you emails with job offers that relate to the preferences you specify when looking for a job. You can change these preferences as often as you like.

If your company needs to hire more than 5 tech positions per year, we recommend you to get a subscription plan according to your needs. This will allow you to economize considerably compared to individual unlocks. 

Immediately, that's why you pay a pro-rata, so you can enjoy your new plan straight away. In the next billing cycle, you will be charged the full value of your plan.

Immediately nothing. You can continue to enjoy the benefits of your plan until the plan period is over. When that time comes, you will not be charged for the renewal and you will lose access to the plan.

When you apply for a job through Get on Board you can send messages to the company. To access this option, you must go to "Applications", then - once you select the application at the company you want to contact - you will see the "messages" tab, where you can write to them and ask all the questions you need. 

Don't worry. If you deleted an application by mistake you can recover it 😉.
We recommend you to first check 'Your Applications' and search for the job you want to recover. Once you find it, click on it and select the option 'Recover application'.
In case you do not find the job, send us an email to info@getonbrd.com or write to our chat to make the recovery request. Once the request is submitted, your application will be reinstated within 72 business hours. 

Get on Board does not intervene in the processes that are published, so each company is responsible for notifying professionals whether or not they have been selected for a job. 

On Get on Board, companies with a subscription plan have access to our Talent Database and can invite professionals to apply to their processes.
If a company sends you an invitation to apply to a process, it has access to a preview of your profile, which includes data such as name, LinkedIn or GitHub profiles, and portfolio, as well as all the professional profile information you leave on Get on Board. Contact details and CVs are not shown in the search results.

Refreshing the date of a selection process means that the publication date of your ad is updated to the day you refresh it. 

If you choose a subscription plan and your company's recruitment needs increase, you can upgrade to your plan. To do this, you should write to info@getonbrd.com and we will contact you from our sales area, who will explain the steps to follow. 

If you created a profile on Get On Board and want to delete it, you can do so under "edit your account" by selecting the option "delete your account completely". This action cannot be undone and you will lose all the information you have saved, including your applications, CV, experience, etc.  

We strongly recommend that you contact the professionals and follow up on the recruitment process directly from Get on Board. 

If you have a Get on Board subscription plan, you can access Talent Database, from where you can invite the professionals that interest you directly to your open selection processes. 

When you post a job on Get on Board, it is very important that you manage the process within the platform and communicate with applicants throughout the selection process. 

When you close a process in Get on Board you can reopen it keeping all the information only if the job is less than 4 months old.

If Boost did not meet your expectations, you can write to us at info@getonbrd.com. Our team will review the ad to see the possible causes and help you improve it, if necessary. 

If you posted your job on Get on Board and forgot to check it, after 15 days you will receive a notification that your ad will be unpublished.

To apply for Get on Board technology jobs, the first thing you need to do is register and create your profile. 

Each company's recruitment process is different, so there is no one-time frame that can be applied to all processes. However, when you apply for a job you have the option to send messages to the company, to be aware of the process and response times. In addition, you can check in the same job ad when the company last checked it.   

By activating Boost we will update the publication date of your ad once so that it is published with the date on which you activated Boost. 

At Get on Board, all published jobs go through a review process by our editorial team according to our moderation policy. The better your job ad is written and described, the more chances you have to be published right away. 

In the heading of each phase, you will see a menu with an option called "Send bulk messages to candidates". 

When performing a talent search by tags, our algorithm sorts the results randomly according to the relevance that each professional has with the tag or tags required. When searching with free text, the results are ordered by relevance according to the text entered. 

Get on Board specializes in IT-related jobs, so to post jobs on Get on Board it is ideal (but not restricted) that your company belongs to one of these industries. 

On Get on Board, every company has a "Work with us" page, instantly, free, and easily customizable. This page contains your company profile (logo, description, website, and other information), and all the active jobs you have on Get on Board.
Only the administrators of a company account can modify this information. If you have administrator permissions, go to the menu with your username (on the desktop it is in the upper right corner), and select "Edit your company name profile".

When you create a job on Get On Board, our algorithm identifies the keywords of your ad and generates tags to facilitate its search with professionals. Also, tags help us determine the minimum salary range required for the job you are posting. 

When you post a job on Get on Board and have not yet purchased a publication or a subscription plan, your job will receive applicants, but it will remain 'locked', i.e. you will not be able to access all their contact information.  To access the applicants' information, you must buy an unlock or purchase a subscription plan. 

On Get on Board, every published job goes through a revision process by our editorial team, according to our moderation policy. 

As many as you need! On Get on Board, there is no limit to the number of users of your company that can access the platform. There's no need to share one single account among several people. 

On Get on Board, all full-time jobs posted must specify a salary, which can be hidden from public view if you have a subscription plan.

By subscribing to a plan you have access to a number of benefits that are not available in more basic plans. If you decide to change to a cheaper plan, there is no refund and the change of plan is immediate. You will be able to renew to a lower plan at the end of your current plan period. 

When you visit the plan page we show you a pro-rata that is calculated by subtracting what you have already used from your current plan from the value of the new plan.

If your company has a presence in more than one country, you do not need to create an account for each one. 

To invite new users you must have an admin role, the other user roles do not have the faculties to add or remove users. If you are an account administrator, you must click on your name and go to the option "add more users to your account", then enter the email address of the person you want to invite and click on "send invitation".

No, you don't have to pay to browse jobs on Get on Board, it's a free service for professionals who are looking for IT-related jobs. To find a job on Get on Board, you just need to register, complete your profile, and start searching and applying.

Get on Board subscription plans offer a complete ATS software, considerable savings ($) compared to individual publications, ever-active jobs, automatic unlocks, ability to publish confidential jobs, integration with other ATSs, and more. Check out all the benefits here...

Boost maximizes the visibility and scope of your job posting on Get on Board, especially when you need to recruit with urgency or for highly competitive or hard-to-find positions. To activate Boost, it is imperative that the ad is already unlocked.  
Boost lasts 14 days, after which will be deactivated and your job ad will go back to its normal visibility and will be listed chronologically again. 

If you have a business account with Get on Board, then you have a "Work with us" page ready and absolutely free.