Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Can I interrupt a subscription before the end of the period?

Can I change my preferences to receive or stop receiving some jobs in the mail?

Why should I choose a subscription plan?

When do benefits become effective after switching to a larger plan?

What happens when I cancel the automatic renewal of a subscription?

If I apply for a job, can I send messages to the company?

I deleted my application, can I get it back or reapply to the same process?

Will I be notified if I have not been selected in a process?

If a company sends me an invitation to apply for a process, can they see my profile information?

What does it mean to refresh the date of my jobs?

What if I buy a plan and then want to upgrade?

Can I delete my profile as a professional?

How can you facilitate communication with professionals through Get on Board?

How can I invite a professional to apply for my job ad?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?

Can I reopen a closed process?

What happens if I pay a Boost or unlock and the ad is not successful?

What happens if I don't check my job ad after I post it?

How can I apply for technology jobs on Get on Board?

How long does it take to inform me if I was selected in a process I applied for?

How many times can I update the date of an ad if I acquire Boost?

Why was my job ad rejected?

How can I send messages to all applicants at once?

How are Talent Database search results organized?

What are the requirements for publishing on Get On Board?

How can I improve my careers page?

Can I modify the tags of a publication?

Can I have access to the information of the candidates for free?

Are jobs posted automatically, or do they go through a review process?

How many users can I have in my company account?

Must the salary offered be public or can it be confidential?

Why can't I automatically switch to a lower plan?

How is the apportionment calculated for switching to a larger plan?

Is it necessary to create a company account for each country?

How can I invite or add a user to my company on Get on Board?

Do you have to pay to browse jobs on Get On Board?

What are the benefits of subscription plans?

What is Boost?

What is Talent Database?

What are the advantages of using the Get on Board careers page?