Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Where can I access my invoices or proof of purchase?

Are there special plans on Get On Board for non-profits?

Can I interrupt a subscription before the end of the period?

Will I be notified if I have not been selected in a process?

Why should I choose a subscription plan?

Can I delete my profile as a professional?

I deleted my application, can I get it back or reapply to the same process?

When do benefits become effective after switching to a larger plan?

What does it mean to refresh the date of my jobs?

How can you facilitate communication with professionals through Get on Board?

What happens if my card payment is rejected when my subscription is renewed?

What happens when I cancel the automatic renewal of a subscription?

What if I buy a plan and then want to upgrade?

If I apply for a job, can I send messages to the company?

What kind of jobs can I find on Get On Board?

Can I report a company that does not comply with what is offered in their ad?

Can I modify the URL of my ad?

What are the requirements for publishing on Get On Board?

How many times can I update the date of an ad if I acquire Boost?

How can I improve my careers page?

Are jobs posted automatically, or do they go through a review process?

How many users can I have in my company account?

Why can't I automatically switch to a lower plan?

How long does it take to inform me if I was selected in a process I applied for?

Is it necessary to create a company account for each country?

How can I apply for technology jobs on Get on Board?

What happens if I don't check my job ad after I post it?

What are the benefits of subscription plans?

How are Talent Database search results organized?

Do you have to pay to browse jobs on Get On Board?

What happens if I pay a Boost or unlock and the ad is not successful?

Can I reopen a closed process?

Can I modify the tags of a publication?

What is the difference between closing and unpublishing a process?

What is the difference between duplicate and re-opening a process?

How can I invite a professional to apply for my job ad?

How can I invite or add a user to my company on Get on Board?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?

What is Boost?

What is Talent Database?