Email + Retention Strategist in Everything Bagel

Company overview
Everything Bagel Partners is a Growth Partner focused on scaling medium DTC brands across beauty, food, apparel, home, and higher education. We combine data-driven growth, testing, and collaborative creativity to drive measurable results for partner brands. This role sits within our retention practice, partnering with client brands to maximize LTV and repurchase rate through automated, personalized email and SMS programs.

Project/department context
You will contribute to a dedicated client portfolio, designing and executing retention strategies that align with business goals. You’ll work cross-functionally with copywriters, designers, and technical teams to deliver on-brand communications that deepen customer relationships, increase engagement, and improve long-term value. This role emphasizes operational excellence, data-informed decision making, and scalable processes that support rapid growth for multiple accounts simultaneously.

We are seeking a seasoned retention marketer with a strong background in Klaviyo, Shopify, and performance-driven email/SMS. You should bring at least 4 years of hands-on experience building retention programs for DTC brands, with a proven ability to translate data into actionable strategies and creative execution. Excellent writing and communication skills are essential, as is the ability to collaborate effectively with cross-functional teams in a fast-paced environment. You should be comfortable managing multiple accounts, prioritizing tasks, and delivering results under tight timelines. Strong working knowledge of Klaviyo (campaign builder, segmentation, dynamic content) is required. Familiarity with Figma, Asana, Google Workspace, and Omnisend or HubSpot is a plus. Comfort with AI tools and a data-driven mindset are highly valued.