Business Excellence Manager in TECLA

FULL_TIME

  Remote (Costa Rica) | Expert | Full time | Operations / Admin

Gross salary $5000 - 6000 USD/month

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TECLA is a fully remote software development company with a diverse and highly skilled team of 100+ experts across Latin America. We specialize in AI, cloud, automation, and DevOps, building innovative solutions for high-growth startups and established mid-market technology companies in the U.S.

Our work culture is agile, collaborative, and fast-paced—we take our work seriously while keeping the environment fun and engaging. As a remote-first company, we emphasize strong teamwork and close collaboration, working seamlessly with our U.S. partners as one integrated unit. Whether optimizing cloud environments, developing AI-driven applications, or enhancing DevOps automation, TECLA is at the forefront of technical innovation, solving complex challenges with cutting-edge technology.

This posting is original from the Get on Board platform.

Job Details:

We are seeking a Business Excellence Manager to lead the design, deployment, and ongoing execution of our Business Excellence strategy at the Costa Rica Campus, with a strong focus on operational transformation and continuous improvement. This includes leading the implementation of our JJOS (Johnson & Johnson Operating System) framework as the core methodology to drive performance across the site.

Key responsibilities include:

  • Define and lead the Business Excellence Roadmap for the Costa Rica Campus.
  • Oversee a multiyear transformation plan leveraging the JJOS framework to support continuous improvement goals.
  • Coach and influence team members and senior site leaders to adopt a culture of performance, agility, and innovation.
  • Promote a transformational mindset and high-performance culture through operational excellence.
  • Build site capability in continuous improvement using Business Excellence tools and training programs.
  • Ensure alignment between JJOS initiatives and broader Business Excellence objectives.

Responsibilities:

  • Lead the site’s Business Excellence and Continuous Improvement Program aligned with strategic goals.
  • Develop and implement a multiyear roadmap of initiatives under the Business Excellence umbrella, based on JJOS.
  • Manage execution of transformation activities with precise planning and communication strategies.
  • Provide training and coaching to leaders and teams across functions to sustain performance improvement.
  • Monitor progress and promote governance using Business Excellence standards (check-ins, reports, reviews, etc.).
  • Define key resources and timelines to ensure successful execution of the roadmap.
  • Influence senior stakeholders and drive engagement throughout the transformation process.

Qualifications:

  • Bachelor's Degree in Science, Business Administration, or Engineering is required. Master’s degree preferred.
  • Minimum of 8 years of experience in the pharmaceutical industry, including manufacturing and project management.
  • Knowledge of operational excellence, continuous improvement, and statistical methods is required.
  • Certification in Lean, Six Sigma, Quality Engineering, or Project Management is desirable.
  • Experience in Change Management methodology is required.
  • Proven leadership experience.
  • Strong understanding of GMP and regulatory compliance.
  • Familiarity with Environmental and Safety standards in manufacturing.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint); Minitab is a plus.
  • Fluent in English and Spanish.
  • Availability to work extended hours, holidays, and weekends as needed.

Benefits:

  • A fully remote position with a structured schedule that supports work-life balance.
  • Two weeks of paid vacation per year.
  • 10 paid days for local holidays.

*Please note we are only looking for full-time dedicated team members who are eager to fully integrate within our team.

GETONBRD Job ID: 54963

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Costa Rica.

  1. Jobs
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About TECLA

TECLA builds AI, cloud, and DevOps solutions for fintech, healthtech, and e-commerce companies in the U.S. Our agile teams work closely with our partners to develop cutting-edge products. — TECLA's full profile

Business Excellence Manager
TECLA •   Remote (Costa Rica)
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