Renewal Manager in Variacode

Variacode SPA is a Chilean technology and talent services company that provides software development, IT staff augmentation, and technical team outsourcing for global clients. Founded in 2014 and based in Santiago, the company connects organizations with vetted engineers across Latin America and offers services such as software engineering, DevOps, cloud support, AI/data capabilities, and full dedicated team delivery. Variacode positions itself as a flexible, cost-effective partner focused on helping companies scale their technical teams quickly and efficiently.

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Renewal Manager: Commercial Negotiation Specialist (Leading SaaS Platform)

This is not a purely transactional role. We are seeking a high-impact, commercially astute negotiation specialist who owns the outcome of every renewal for a leading SaaS platform. You will be the commercial voice of our organization, responsible for protecting and growing our most valuable customer relationships.

You must possess the confidence, acuity, and presence to engage with sophisticated customer procurement teams and executive stakeholders, ensuring that the platform’s strategic value is fully realized in every agreement.

🎯 Must-Have DNA: The Commercial Go-Getter

The ideal candidate demonstrates a proactive, assertive, and accountable approach, treating every revenue outcome as a personal mission. You think and operate fluently and spontaneously in English, showcasing a distinct personality and confidence in every interaction.

• Unscripted Negotiation Prowess: Ability to think, speak, and react in real-time, demonstrating clarity, confidence, and spontaneity. Your communication is natural, non-robotic, and free from heavy reliance on filler phrases.
• Live Reframing & Pushback: The capacity to instantly pivot, negotiate, push back effectively, and reframe discussions live, especially when:
  • The commercial or client scenario changes unexpectedly.
  • The client becomes aggressive or introduces complex, new objections.
• Commercial Acumen: Deep, intuitive understanding of key commercial concepts:
  • Value vs. Cost: Articulating and defending the ROI and strategic value we deliver, moving the conversation away from mere cost.
  • Risk Framing: Effectively framing the financial and operational risks associated with non-renewal or down-sell.
  • Trade-offs: Expertly managing commercial trade-offs to protect margin and ensure mutually beneficial outcomes.
• Presence & Assertiveness: A strong, confident presence that is never apologetic or overly passive. You possess a "blood-thirsty shark" mentality for protecting and expanding revenue.