Senior Software Engineer in Fullstory

Remote (Colombia) | Senior | Full time | Programming

Gross salary $7100 - 7950 USD/month

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This role can be performed remotely anywhere within Colombia.

As a Senior Software Engineer on the Digital Experience Analytics (DXA) team, you will play a pivotal role in empowering Fullstory customers by delivering valuable insights into their users' digital interactions. Your efforts will have a direct impact on the business success and customer satisfaction associated with Fullstory Analytics and StoryAI.

To excel in this job, you must be product focused, possess a strong customer centric mindset, and have a high level of ownership & autonomy. We are obsessed with shipping value to our customers and we hope you are too!

Apply to this job from Get on Board.

In a typical day, you might:

Collaborate with Design, PM, and Engineering teammates to plan, architect, and build complex features in a tight feedback loop with our customers. Well-written communication is essential.
Ideate with our core team on how to best leverage AI capabilities to further customer delight.
Architect and scale systems (operating at hundreds of thousands of requests per second) that unlock key functionality across all of our products and teams using React, Typescript and Go.
Maintain and troubleshoot parts of Fullstory's production environment, proactively identifying and addressing potential issues, and driving improvements to system reliability and performance.
Drive improvements to engineering processes, tooling, and best practices, contributing to the overall efficiency and effectiveness of the engineering organization.
Mentor and coach junior and mid-level engineers, providing technical guidance, conducting code reviews, and fostering a culture of engineering excellence.

Qualifications & Requirements

Proven track record of building and maintaining large-scale, enterprise-grade web applications with excellent UX and performance
Experience leading cross-team technical initiatives and driving architectural decisions that impact multiple products/services
Proven ability to lead and mentor other engineers, fostering a collaborative and supportive team environment.
Bachelor's degree in Computer Science or a related field and experience writing Go code in a production environment.
English language fluency (speaking, reading, writing) required for collaboration with our US-based teams, including daily communication, technical discussions, and documentation

Nice to have

Experience with multi-product architecture, experience with the latest AI trends (LLMs, RAG, Vector Databases, etc)

Compensation and Benefits

This is a full-time employment opportunity facilitated via our Employer of Record (EOR), Rippling. Your local employment- payroll, benefits, and compliance, will be administered by Rippling in accordance to the local labor laws in your country.

The base salary for this position ranges between $85,000 - $95,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications

GETONBRD Job ID: 54331

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.

Health coverage Fullstory pays or copays health insurance for employees.

Company retreats Team-building activities outside the premises.

Dental insurance Fullstory pays or copays dental insurance for employees.

Computer provided Fullstory provides a computer for your work.

Informal dress code No dress code is enforced.

Vacation over legal Fullstory gives you paid vacations over the legal minimum.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Colombia.

About Fullstory

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our tech empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional experiences, — Fullstory's full profile