At Optmyzr (www.optmyzr.com), we’re revolutionizing the ad tech space with our fast-growing and profitable B2B SaaS platform. Founded by former leaders from Google and Microsoft, with team members that have worked at Amazon, Oracle and many others, we’re a dynamic team that’s passionate about building innovative, customer-centric products.
Here, your voice matters—you’ll have the freedom to shape the projects you work on and the impact you create.
What sets us apart? A culture rooted in respect, collaboration, and trust. No micromanagement, just a shared commitment to delivering great results while enjoying work-life balance. We offer competitive salaries, exciting challenges, and the opportunity to grow with a team that values your contributions.
Join us and be part of a team where ideas thrive, innovation takes center stage, and every day brings a new opportunity to make a difference. This job opening is for our office in Santiago, Chile.
Apply without intermediaries from Get on Board.
● You will be responsible for providing support to our Clients via email & chat to help them resolve any issues they encounter with our platform.
● Help on-board trial customers and help them decide if Optmyzr is the right solution for them
● Create content for customer education, communication and product adoption.
● Be the voice of customers you interact with at internal forums.
● An Undergraduate degree in any discipline
● Full professional proficiency in written and spoken English
● Manage incoming chats, emails and handle appropriate follow-up calls and emails
● Smart and scrappy. Able to figure things out on your own
● Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
● Candidates should be located in Santiago, Chile or should be willing to relocate.
● You’re passionate about making customers happy
● You believe in "Actions speak louder than words"
● High-energy and confident - you’ll do whatever it takes to win
● You’re an owner - driven, focused, and quick to take ownership of your work
● Humble - you’re willing to get into the details and you’re open to feedback
● Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced startup and you’ll need to be able to keep up!
● Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time
● Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team
GETONBRD Job ID: 57561
Hybrid
This job is performed partly from home and partly at the office in Santiago (Chile).
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