Music Events Virtual Assistant in Your Startup Operations

FULL_TIME

  Remote (4 locations) | Semi Senior | Full time | Operations / Admin

Gross salary $800 - 1200 USD/month

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Company: Your Startup Operations (YSO) is a boutique agency focused on delivering premium operational support to small businesses. We empower owners by handling logistics, coordination, and back-end operations so clients can focus on growth. This role sits within our Music & Events vertical, supporting clients in event production, AV rental, and related operations. You will become the operational backbone, ensuring seamless execution from initial quote to final equipment return, while contributing to process improvements and client satisfaction.

Project scope includes managing event logistics, coordinating between clients, sales teams, warehouse crews, and vendors; maintaining accurate CRM data and inventory records; ensuring timely communication and flawless post-event follow-up; and helping standardize workflows to scale our services across multiple clients in the events and production space.

Job opportunity published on getonbrd.com.

Key Responsibilities

Role Goals: Deliver flawless event operations, drive client satisfaction, and optimize internal processes to support rapid growth in the events and production domain.

  • Serve as the logistical linchpin for event production, guiding processes from initial quote to equipment return and post-event debrief.
  • Proactively communicate with clients, sales teams, vendors, and warehouse staff to ensure expectations are aligned and milestones are met.
  • Maintain and update CRM records, track inventory levels, and coordinate equipment, materials, and staffing as needed.
  • Identify bottlenecks and implement improvements to workflows, documentation, and handoffs across teams.
  • Support billing and procurement activities using QuickBooks Online and cloud-based tools, ensuring accuracy and timeliness.
  • Assist with scheduling, calendar management, and travel or on-site logistics as required by events.
  • Foster a culture of reliability, responsiveness, and proactive problem-solving within the team.

What You’ll Bring

Experience & Skills

  • 3+ years of experience as a Virtual Assistant or Operations Assistant in events, production, AV rental, or a logistics-heavy environment.
  • Exceptional organizational skills with meticulous attention to detail and a track record of delivering under tight deadlines.
  • Tech-savvy with proficiency in CRMs.
  • Strong English and Spanish.
  • Excellent verbal and written communication, with a collaborative mindset and ability to coordinate across multiple stakeholders.
  • Reliable home office setup and availability to work 10 AM – 7 PM EST, Monday through Friday.

Traits

  • Proactive, resourceful, and client‑oriented with a solutions-focused approach.
  • Thrives in fast-paced environments and maintains composure under pressure.
  • Detail-driven with a passion for improving processes and efficiency.

Desirable Qualifications

Experience with event production pipelines, AV rental logistics, or essential event technology stacks. Prior exposure to remote team collaboration and building scalable operations for multiple clients. A customer-centric attitude and a track record of building trust with clients through timely follow-up and proactive problem-solving.

What We Offer

We support your well-being and professional growth. Immediate: 7 paid company holidays, paid company socials and game nights (prep time paid), and bi-monthly team training. After 3 months: one floating holiday, $100 annual professional development allowance, and a $50 workspace improvement stipend. After 1 year: $50/month healthcare reimbursement, an additional workspace stipend, 10 days PTO and 3 sick days, plus eligibility for year-end bonuses. Join a forward-thinking, supportive team that values impact, growth, and collaboration.

GETONBRD Job ID: 57579

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in South America, Honduras, Mexico or Costa Rica.

  1. Jobs
  2. Operations / Admin
  3. Your Startup Operations
  4. Music Events Virtual Assistant
Music Events Virtual Assistant
Your Startup Operations •   Remote (4 locations)
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