Our fast-growing company is continuously looking for young talent interested in developing a career in Customer Success.
At BNamericas, our mission is to facilitate regional development and investment in Latin America by generating valuable business intelligence for companies, governments, and other market players worldwide while continually developing its people's expertise.
We are looking to be an irreplaceable and essential resource for doing business in the region. The Customer Success team sits at the heart of this goal! We are ambitious, entrepreneurial, and innovators!
Our team is expanding as our solutions gain market adoption. As a CSE, you will work closely with C-Level Executives, Directors, and Regional Managers from diverse industries like Infrastructure, Mining, Electric Power, Oil & Gas, ICT, and Financial Services. Your objective is to drive usage up in every stage of the customer journey and ensure your assigned clients reach their goals.
We are looking for An individual with high communication skills, goal-oriented, process-oriented, analytical, and thrives in a fastpaced and demanding environment. Someone open to a culture of innovation and collaboration in an international team environment and is highly adaptable and quick to learn new information and implement new strategies.
The ideal candidate is driven, self-motivated and enthusiastic with a “can-do” attitude and with the ability to work from home or in the office. To be successful in this position, you must be a team player, highly organized, and a problem-solver with the ability to educate/train users on new products or features with attention to detail.
(Knowledge in Salesforce / Intercom is a plus)
Relevant experience in a SaaS or software company is a plus.
Candidates can reside anywhere in the world.