Customer Success Manager in Optmyzr

At Optmyzr, we’re revolutionizing the ad tech space with our fast-growing and profitable B2B SaaS platform. Founded by former leaders from Google and Microsoft, with team members that have worked at Amazon, Oracle and many others, we’re a dynamic team that’s passionate about building innovative, customer-centric products. Here, your voice matters—you’ll have the freedom to shape the projects you work on and the impact you create.

What sets us apart? A culture rooted in respect, collaboration, and trust. No micromanagement, just a shared commitment to delivering great results while enjoying work-life balance. We offer competitive salaries, exciting challenges, and the opportunity to grow with a team that values your contributions.

We are proud to say that our tools are among the best on the market. The reviews from our customers and awards won over the last few years are a reflection of this. Visit us at www.optmyzr.com

• Own a set of accounts and drive product adoption, renewal and expansion.
• Conduct regular monitoring of the account health for your portfolio and decide on the next steps to boost engagement.
• Develop and maintain strong relationships with the accounts by engaging with them meaningfully over multiple channels.
• Be the voice of the customers and champion their interests internally.
• Work closely with the Product and Engineering teams to build what helps your customers.

• You’re passionate about making customers happy.
• Smart and scrappy. Able to figure things out on your own.
• Ability to solve problems and work under pressure.
• You believe in "Actions speak louder than words".
• High-energy and confident.
• You have an owner’s mindset—driven, focused, and quick to take ownership of your work.
• Humble - you’re willing to get into the details and you’re open to feedback.
• Adaptable, resilient, and able to thrive in ambiguity - things change quickly in our fast-paced cand you’ll need to be able to keep up!
• Growth-minded - you’re eager to expand your skill set and excited to learn and adapt all the time.
• Desire for impact - be ready to take on a lot of responsibility and work collaboratively with your team.

Requirements:

• An Undergraduate degree in any discipline.
• Full professional proficiency in both written and spoken English.

• Prior experience in Customer Success.
• Experience with PPC advertising (Google Ads, Microsoft Ads, Facebook Ads, etc.).

• Informal work environment, where people like to be mentors instead of managers.
• Attractive benefits and a cool energetic team to work with!
• Very flexible and understanding team - with initiatives like "Select your own holiday list"
• Cool unorthodox perks like "Wanderlust" - where the company comps a vacation trip for employees.
• A team that cultivates an environment of trust and understanding - for both customers and employees.
• Constant team-building activities to foster collaboration and camaraderie.