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Qventus is on a mission to take modern technologies and principles that have been proven in other industries — artificial intelligence, machine learning, behavioral science, and data science — and apply them to simplify healthcare operations. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations.
Are you the next Qventoid? We’re looking for a resourceful, empathetic Customer Support Associate to deliver an exceptional member experience. This role is integral to our client success team, focusing on addressing customer inquiries and maintaining the health of our deployments, ensuring our clients can effectively use our platform to improve hospital operations..
As the Customer Support Associate, you aim to deliver a delightful member experience for our customers. You will be responsible for handling all inbound customer support inquiries, which includes management of ticket life-cycle, from initial triaging to providing effective and timely resolutions.
Locally remote only
Position is 100% remote, but candidates must reside in South America.