IT Support in Architonic ArchDaily

Closed job - No longer receiving applicants

Do you want to be part of a new and exciting chapter of growth and diversity? Would you like to have a worldwide impact on millions of people? If so, our organization is the right place for you.
We deliver inspiration, knowledge and tools to architects that are building the cities of the future via highly curated content. Founded by architects for architects, ArchDaily and Architonic share the same DNA, providing the perfect fit in terms of mission and culture. Two platforms; one global architecture & design community.
We invite you to join our international, open-minded, and warm-hearted team, and work with us to shape the international architectural landscape and future of the built environment.
We are looking for a motivated employee for the extension of the IT support of our employees. In our office in Chile, we offer you a 50% position within a young and open-minded team. We are interested in long-term cooperation with you.

Responsibilities

  • Support for a smoothly functioning help desk (1st level Support) for our employees
  • Troubleshooting at the workstation, by phone and remote maintenance.
  • Installation, maintenance and configuration of IT workstations (hardware and software)
  • Training of employees in the introduction of hardware and software solutions
  • Creation and maintenance of documentation
  • Direct relation with IT service providers

Requirements

  • Very good general IT knowledge.
  • Knowledge of Apple macOS.
  • Reliability and friendliness are your strengths.
  • Ability to work independently.
  • Good English and communication skills.
  • Organized, proactive, and motivated.

Benefits

We have offices in Santiago, Mexico City, Zürich and Berlin, and you will be given the choice to work from there or remotely.

We also have a number of perks (including medical insurance) tied to specific countries, so time-off and other policies will depend on where you are located!

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Health coverage Architonic ArchDaily pays or copays health insurance for employees.
Computer provided Architonic ArchDaily provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal Architonic ArchDaily gives you paid vacations over the legal minimum.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

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