Onboarding and Implementations Member in Wolf SpA

Closed job - No longer receiving applicants

This job is posted by Wolf SpA on behalf of
Peek

Peek makes the world’s tours & activities easily bookable - anytime, anywhere. Peek’s industry-leading technology, Peek Pro, empowers thousands of operators to better manage and grow their businesses. The Peek.com consumer marketplace connects people with everyday adventures that create lasting memories.

So, if you have been looking for the right opportunity to break into the software industry, we are the place!

Peek is looking for an organized, self-driven, customer experience enthusiast with an interest in software, to join our Onboarding and Implementations team.

You will be an integral part of our new partner onboarding process. In this role, you will be building the Pro accounts to be used by our new Partners who are going through the onboarding process.

Job functions

Ethos of Onboarding

1) Excite: be the excitement that ignites passion,

(2) Drive Outcomes: This is your classic “get stuff done” attitude. Know your partner and their business and optimize them for success.

(3) Alleviate: Understand partner concerns/anxiety and help remove it quickly

What you'll be doing

  • Work alongside the Onboarding Specialist to implement new partners to Pro accounts
  • Manage a pipeline of new partner build requests using a combination of tools and resources
  • Install Pro account booking buttons on new partner’s websites through various CMS platforms
  • Work multi-functionally with Sales, Product, Engineering, and Operations
  • Data Entry, simple coding and website management, daily.

Qualifications and requirements

What we need you to have

  • Communication: Superb communication skills both verbal and written. Language specialists welcome.
  • Quality Work Mindset: Give your best every day. Exceptional time management and deadline management abilities are a must.
  • Leadership and Teamwork: Teamwork makes the dream work. Ability to work autonomously with little supervision and communicate clearing your expectations and needs.
  • Performance Delivery: Do what you say you will when you say you will do it. And do it well.
  • Perseverance: You’re going to spend a lot of time sitting, typing, clicking and reading. You’ll need to be able to focus.
  • True Grit: courage and resolve; strength of character.

This job is for you if you:

  • Love putting on headphones and plugging in during the day to complete tasks
  • Can manage a high volume of tasks with varying priorities
  • Can switch from task to task with short notice and maintain a high level of productivity
  • Love solving puzzles and finding creative ways to do things

Enjoy working on something new every day

Desirable skills

If you have these, we'd do a backflip

  • Basic level HTML, CSS, JavaScript
  • Prior Experience with Wordpress, Squarespace, Wix or Weebly
  • Experience with SalesForce
  • Business-level Spanish language skills

Benefits

  • 850,000 CLP monthly salary
  • Contribution to your public or private health insurance
  • Annual company-wide offsite
  • Annual "Peekiversary" gifts

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Partially remote You can work from your home some days a week.
Informal dress code No dress code is enforced.

Remote work policy

Temporarily remote during COVID-19

Position is remote only during COVID-19-related restrictions.

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