Partner Support Representative in Wolf SpA


Santiago (temporarily remote) — Full time

Customer Support | Junior

Salary: $950 - 1300 USD/month

Wolf SpA last checked this job today.
This job is posted by Wolf SpA on behalf of Peek.

*We are seeking qualified candidates for this role at Peek, a partner of Wolf.*
If you have been looking for the right opportunity to break into the software industry, we are the place!

We’re looking for a friendly, passionate, and driven Partner Support Representative to help our cherished activity partners grow their businesses using Peek’s SaaS platform PeekPro.

The ideal candidate adapts well to a fast-paced environment, provides a high degree of service and responsiveness to our existing and potential partners, and demonstrates flexibility and a calm demeanor as company needs and priorities evolve.

Job functions

What you'll do:

  • Provide high-degree product and technical support to our activity partners
  • Represent the voice of our partners internally as we make critical decisions about developing the features and usability of our products
  • Collaborate with cross-functional teams including Sales, Production and Product/Engineering to ensure partners are successful using the PeekPro platform

Qualifications and requirements

We'd love you to have:

  • 1-2 years of experience in account management, customer service, technical support
  • Full-time availability
  • Willing to work one or both weekend (Sat or Sun) days
  • Natural enthusiasm for helping people solve problems
  • Fluent English speaker
  • Spanish fluency strong plus
  • Experience with SalesForce and/or Desk preferred
  • Tech and web-savvy critical
  • Patient and able to teach new software to non-tech savvy operator partners
  • Excellent written, oral and interpersonal communication skills
  • Able to work in a dynamic, fast-paced environment without skipping a beat
  • Demonstrates common sense and able to troubleshoot and make sound decisions when faced with emergencies
  • Must be punctual and reliable


What we offer:

  • 850,000 CLP monthly salary
  • Contribution to your public or private health insurance
  • 16 days of PTO and Chilean recognized holidays
  • Annual company-wide offsite
  • Annual "Peekiversary" gifts

Partially remote You can work from your home some days a week.

Remote work policy

Temporarily remote during COVID-19

Position is remote only during COVID-19-related quarantine measures.

Wolf SpA is recruiting this position for Peek, which will be the final employer.

About Wolf SpA

We take conventional temporary staffing companies and give them the superpower of on-demand staffing. — Wolf SpA's full profile

Partner Support Representative
Wolf SpA for Peek Santiago (temporarily remote)