Outbound Appointment / Lead Setter in HireLATAM

Closed job - No longer receiving applicants

HireLATAM, a recruiting agency platform, bridges the gap between US businesses and top-tier talent in LATAM, spanning diverse fields such as executive assistance, customer service, marketing, finance, operations, and software development. Our comprehensive nearshore solutions encompass staffing, payroll, equipment provision, benefits, training, and compliance, ensuring a smooth service to our clients.

We are currently seeking ROCKSTARS to join our amazing team!! This position is a part of our shared services and serves locations in Texas and Louisiana. This position does require at least TWO (2) years of outbound call experience, as well as evening and weekend availability to serve all of their amazing customers.

Job functions

- Answering inbound phone calls

- Inputting customer information accurately

- Qualifying leads and setting appointments

- Routing calls to the appropriate department when necessary

- Making outbound phone calls

- Confirming scheduled appointments and following up on existing leads

- Maintaining accurate records of leads in the CRM system

- Qualifying information and scheduling appointments for Design Consultants

Qualifications and requirements

  • Open availability from 10:00 am to 7:00 pm
  • Positive attitude and willingness to go the extra mile
  • Strong customer service skills
  • TWO (2) years of outbound call experience
  • Highly proficient in Microsoft Office Suite
  • Verifiable experience in customer service, lead setting, or related fields
  • Excellent communication skills for phone interactions
  • Ability to handle a call volume of 80+ calls per day
  • Effective time-management and attention to detail
  • Professional demeanor and positive outlook
  • Team player attitude
  • Excellent English level
  • Must be located in Latin America


Company MODUS:

  • Continuous improvement
  • Extreme OWNERSHIP
  • TEAMwork
  • FUN!

Position Metrics:

  • 150 calls/day
  • Minimum of four (4) appointments scheduled/day

Schedule (Central Standard Time US):

  • Daily 10:00 am - 7:00 pm


  • $1500 USD/month + performance bonuses ($150-250/month approximately)

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in South America.

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