Turn Technologies

Senior Tech Support Engineer in Turn Technologies

FULL_TIME

    Remote | Senior | Full time | Customer Support

Salary: $3500 - 4500 USD/month

5 applications
Last checked 4 days ago
Apply now Requires applying in English

Turn is a 60-person, venture-backed, experienced team of entrepreneurs that are focused on driving unprecedented value in the contingent workforce industry. Our workforce acquisition platform is used by companies in 30+ industry verticals ranging from ride-share to delivery to healthcare. We support employers that need to find, screen, and onboard last mile labor quickly – that could be 500 delivery workers in Miami or 2k+ nursing professionals across multiple cities every month.

Job functions

Turn is seeking a Senior Tech Support Engineer with 3-5+ years’ experience working on development/tooling/support roles.

The engineer is responsible for:

  • Finding creative solutions to solve support issues that involve technical dexterity, using SQL, Python, and other technical tools to write scripts that automate manual tasks to issues happening in production.
  • Understanding the most common issues, propose and implement solutions that either fix the root cause of the issue/bugs or build self-service tools that any non-technical support team member can use.
  • Designing and implement development tools for all disciplines.
  • Communicating with other teams to improve our current tools and determine new solutions.
  • Maintaining tools for performance, stability, and error-free operation.

Qualifications and requirements

3-5+ years’ experience in:

  • Python 3
  • Relational databases (PostgreSQL preferred)
  • Unix Command Line Interface
  • Git (GitHub preferred)
  • English (intermediate or advanced)
  • Ability to bring solutions to the table
  • Excellent communication skills
  • Proactive
  • Diligent

Desirable skills

  • AWS
  • React / Angular
  • Docker

Benefits

  • Competitive salary
  • Major medical health insurance
  • Anniversary/end of year bonuses
  • Paid time off
  • 100% remote work
  • Excellent company culture and growth opportunities

Fully remote You can work from anywhere in the world.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Health coverage Turn Technologies pays or copays health insurance for employees.
Informal dress code No dress code is enforced.
Vacation over legal Turn Technologies gives you paid vacations over the legal minimum.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

About Turn Technologies

Senior Tech Support Engineer
Turn Technologies •     Remote
Apply Requires applying in English