We are seeking a Support Engineer to support our customers’ use of Calyptia products, Open Source projects and help them to get the best experience. You will function as the voice of Calyptia to our customers and partners and operate as a subject matter expert.
Calyptia is an open-source company that focuses on solving Observability challenges for cloud environments. We are the creators and maintainers of Open Source projects Fluentd
and Fluent Bit
, which are all about logs and metrics processing.
Fluent Bit is deployed more than 2 million times per day, and the enterprise and specifically Cloud providers like AWS, Google Cloud, and Microsoft Azure depends on this technology. We are taking our open source projects to the Enterprise-grade level, and we have several challenges to solve at scalability and usability levels.
We are a startup, and the responsibilities of this role will be both broad and deep. We’re also moving very quickly, so you’ll need to prioritize effectively and establish processes to ensure we are making the best use of resources to achieve company objectives.
Not all applicants will have skills that match a job description exactly. Calyptia values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Calyptia. We are always looking for people who will bring something new to the team.