Talent Success Associate in Talently

Closed job - No longer receiving applicants

Talently last checked this job yesterday.

Talently (500 Startups 2020) acelera las carreras del talento tech Latinoaméricano 🚀 mediante una plataforma que los prepara para hacerse más atractivos en el mercado laboral y conectar con compañías de tecnología globales. El 70% de los developers que usan nuestra plataforma más de 3 meses consigue un trabajo que multiplica por 2 o por 3 sus salarios.

Si quieres ser parte de la startup que está transformando a Latinoamérica en un hub de talento tecnológico para el mundo, ¡APLICA!

What this role is about

As our Talent Success Associate, you will need to be obsessed with ensuring a high quality and amazing experience for our community of Latin American Talents. This means you will have full understanding of the end-to-end journey and the different processes that every Talent that comes to our program goes through. Your teams' success will me measured by exceeding Talent satisfaction and retention metrics. (NPS, Churn, engagement)

What you will do

  • Execute and redesign, alongside your team (Head of Talent Success and Talent Success Manager), the existing processes and development of new initiatives that expand our value proposition.
  • Give support to all the processes and touch points with our Talents alongside the program, troubleshooting when needed
  • Ensure that high-quality standards are met for all aspects of the area initiatives, leverage on the feedback and analysis that we gather in order to execute the initiatives accordingly.
  • Facilitate some of our workshops, live events and feedback sessions with the community

Who you are

  • 1+ years of experience in a Customer Success team or similar customer-centric teams in a fast-paced startup environment (bonus if Edtech/HR tech startups).
  • You are a people person, you love to interact and dig in to understanding the customer needs.
  • Strong analytic skills and proactivity.

Conditions & Benefits

  • Fully remote team around the world
  • Flexible hours

Fully remote You can work from anywhere in the world.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Informal dress code No dress code is enforced.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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