Senior Cdp Manager / Operator in Zaelot

FULL_TIME

  Remote | Senior | Full time | Data Science / Analytics

Gross salary $5000 - 7000 USD/month

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Zaelot is a fast-growing technology company specialized in building scalable solutions for enterprise clients worldwide. With a team of over 90 professionals spread across 9 countries, Zaelot cultivates a culture based on trust, reliability, and collaboration to deliver innovative and effective technology products. The project focus for this role is managing Customer Data Platforms (CDPs), which are critical for enabling clients to unify, govern, and leverage their customer data efficiently. Our CDP team works closely with product, engineering, and analytics stakeholders to ensure data quality and operational excellence, driving better business outcomes through optimized customer data flows and identity resolution.

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Key Responsibilities

  • Lead the end-to-end configuration, deployment, and ongoing management of Customer Data Platforms such as Segment, Hightouch, Rudderstack, or similar tools across diverse client environments.
  • Own the creation and maintenance of tracking plans, enforce data schemas strictly, and manage customer identity resolution and audience trait development to deliver accurate and actionable customer insights.
  • Design, build, and optimize reverse ETL (Extract, Transform, Load) pipelines and destination syncs to ensure seamless data movement between CDPs and downstream systems.
  • Implement and maintain best practices around naming conventions, user roles administration, permissions, and rigorous data quality assurance (QA) processes to uphold platform integrity.
  • Provide operational enablement through detailed documentation, training, and support aimed at both internal teams and client users to maximize platform adoption and efficiency.
  • Continuously monitor platform health metrics, proactively identifying and resolving operational issues in collaboration with engineering and support teams.

Role Requirements

We are seeking an experienced Senior CDP Manager with a strong technical background and hands-on expertise in managing customer data platforms. The ideal candidate will have between 3 and 5 years of practical experience working with CDP tools such as Segment, Hightouch, Rudderstack, or equivalents, exhibiting deep knowledge of data flows, identity resolution, and audience management techniques.

The role demands a strong understanding of event-based data architecture and familiarity with product analytics platforms like Amplitude or Mixpanel to ensure effective integration and utilization of data insights. Attention to detail is critical, especially regarding documentation accuracy, configuration hygiene, and enforcing data governance standards.

This position requires excellent communication skills to effectively collaborate with both technical and non-technical stakeholders, facilitating clear understanding and alignment on CDP-related initiatives and operational support.

Preferred Qualifications

It is advantageous to have experience in marketing technology stacks beyond CDPs, such as advanced analytics, campaign management platforms, or CRM tools. Familiarity with scripting or programming languages (e.g., SQL, Python) to build custom data pipelines or automate workflows is desirable. Prior exposure to enterprise data governance policies or compliance regulations will add value to the role.

Strong problem-solving abilities, proactive mindset, and a drive for continuous learning in the rapidly evolving CDP and data ecosystem are highly appreciated.

What We Offer

  • 20 days of paid vacation after one year to support a healthy work-life balance.
  • Incentive programs including referral bonuses and finder's fees for successful candidate recommendations.
  • Robust continuous learning opportunities with training and certification programs.
  • Work-from-home support to ensure a comfortable and productive environment.
  • English language classes and fitness programs promoting professional and personal growth.
  • Profit sharing and coaching sessions fostering collective success and development.

At Zaelot, we foster a supportive and innovative culture where your skills and ambitions are valued. Join our diverse team dedicated to excellence and continuous improvement, and contribute to impactful enterprise solutions.

GETONBRD Job ID: 54285

Fully remote You can work from anywhere in the world.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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About Zaelot

Zaelot is a team-building company focused on developing scalable solutions for enterprise-grade clients. With over 90 employees in 9 countries, we prioritize trust, reliability, and a culture of collaboration. — Zaelot's full profile

Senior Cdp Manager / Operator
Zaelot •   Remote
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