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At Bookairfreight we combine world class customer service with technology to solve a huge pain point for small e-commerce business owners - international shipping! If you can believe it, working with suppliers to move goods from the factory where they are manufactured to warehouses in different countries is super low tech - I'm talking multiple phone calls, emails, Excel spreadsheets, and Faxes (yes, you read that correctly). Our platform enables instant shipping quotes and digitized shipment management and tracking. Customers save days of time spent waiting for a quote and double-digit percentage on shipping fees.
Own all the design for our website and platform (both customer facing and internal).
Create wireframes in Figma for engineering to implement.
Collaborate with engineering to ensure designs are implemented as expected.
Design graphical assets as needed for web pages/ platform pages/ blog posts.
Come up with designs for growth experiments and A/B tests to drive user activation and retention.
Work with leadership to scope and design new functionality across the website and platform.
Constantly iterate on our user experience to give customers the best possible experience.
Create graphics for marketing materials
Webflow (nice to have, but very much appreciated)
Experience in the logistics space
Educational budget for courses/materials
Besides core online hours (for communication), we are extremely flexible on working hours - do what works best for you!
Candidates can reside anywhere in the world.