Lead UX Designer in Softserve


This job takes place some days from home and others at the office in: Santiago
| Expert | Full time | Design / UX

26 applications
Replies between 2 and 16 days
Last checked 9 days ago
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Requires applying in English

SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. 13,000+ associates are working on 1,100+ projects with clients in the USA, Europe, APAC, and LatAm regions. We are about people who create bold things, make a difference, have fun, and love their work. SoftServe Design is the 'best in breed' team of experts that focus on research, strategy, and product/service design, rising to the most complicated challenges of our clients all over the world. We are the home for all designers across SoftServe as a 'Center of Excellence' for design talent, operations, processes, and tools. We are cooperating with a client, that has 70,000 employees, and a presence in all major financial centers in more than 50 countries. Their purpose-led culture and global infrastructure help them connect, collaborate, and work together in Agile ways to meet all their business needs.


  • Providing Experience Design consulting services for customers and showing a solid leadership design experience in cross-functional teams
  • Consulting teams/projects/clients about different UX testing and prototyping methods
  • Pitch projects and support the business development team with creative input, client meetings, presentations, and proposal writings
  • Preparation, facilitating, and debriefing results of design workshops with onsite stakeholders
  • Designing projects as a leader. Design Strategy & Planning, UX Research, Interaction Design, Visual Design, Design Development & Support, Usability Testing, Design Audit, Prototyping, and Design Management
  • Global SoftServe XD leaders to demonstrate the values of SoftServe’s strategic problem-solving skills and thought leadership
  • SoftServe Experience Design leadership through client work, public speaking, and community involvement as a subject-matter expert


  • Proficient in Product Design; showing 7 years of experience
  • Experienced with Design Thinking, Service Blueprint, Design Sprint methods
  • Applying techniques to estimate large scopes of work (sprint, milestone, project phase)
  • Able to design audit activities to summarize and deliver results
  • Having a background in leading visual design development processes and communicating results in creative ways
  • Leading the creative side of project pitch and supporting the business development teams with creative input, client meetings, presentations, and proposal materials
  • Successfully implementing the project activities and project planning as the best practice
  • Proactively managing critical issues and taking the lead in resolving them
  • Having a solid portfolio of design capabilities
  • Able to express your ideas in English on daily stand-up meetings (Intermediate-advanced)


  • Work with a team of designers from SoftServe
  • Collaborate with presale teams
  • Work with stakeholders on different project stages
  • Enlarge professional, friendly, and supportive team
  • Participate as a contributor to interdisciplinary teams that include other designers, project management, business, and strategists
  • Participate in professional development courses and programs
  • Support each other. This is the most significant value of joining our team :)


Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Life insurance Softserve pays or copays life insurance for employees.
Bicycle parking You can park your bicycle for free inside the premises.
Digital library Access to digital books or subscriptions.
Health coverage Softserve pays or copays health insurance for employees.
Dental insurance Softserve pays or copays dental insurance for employees.
Free car parking You can park your car for free at the premises.
Informal dress code No dress code is enforced.
Vacation over legal Softserve gives you paid vacations over the legal minimum.
Beverages and snacks Softserve offers beverages and snacks for free consumption.
Vacation on birthday Your birthday counts as an extra day of vacation.

Remote work policy


This job takes place some days from home and others at the office in Santiago (Chile).

About Softserve

We are advisors, engineers, and designers solving business challenges with innovative technology solutions. #StandWithUkraine — Softserve's full profile

Lead UX Designer
Softserve • Santiago
This job takes place some days from home and others at the office in: Santiago
Requires applying in English