Community Manager in Turingo

Turingo is a platform where you can create and manage a community that connects your interest groups, allowing you to positively influence them to drive the growth and success of your organization. Our engine is the progress of Latin America. We promote democratized access to the business, entrepreneurship, and innovation ecosystem, improving its sustainability and impact on the economy and society.

We are seeking a full time Community Manager to oversee our online communities, engaging with members and fostering a positive and inclusive environment. The ideal candidate will be highly organized, with excellent communication and interpersonal skills, as well as a deep understanding of social media platforms and online communities.

• Develop and execute community engagement strategies across all relevant channels, including social media, forums, and email marketing campaigns
• Actively engage with community members to answer questions, provide support, and foster a positive and inclusive environment
• Collaborate with marketing and product teams to identify community needs and opportunities for engagement
• Create and manage content for social media channels, including posts, tweets, surveys, events and blogs
• Analyze community engagement metrics and report on the success of community engagement strategies
• Manage and moderate online forums and other community platforms, ensuring that they remain safe and productive spaces for discussion
• Identify and leverage key community influencers to help spread brand awareness and increase engagement
• Develop and maintain relationships with community members, partners, and stakeholders
• Organize offline events, meetups, and other community-building activities
• Stay up-to-date on industry trends and best practices for community management

• Bachelor's degree in marketing, communications, or a related field
• 2+ years of experience in community management or a related field
• Excellent communication and interpersonal skills
• Deep understanding of social media platforms and online communities
• Strong organizational and project management skills
• Ability to work independently and in a team environment
• Proficiency in Office, Google Suite, and social media management tools
• Knowledge of basic design principles and experience with graphic design software a plus
• Passion for building and growing communities
• Based in Mexico City
• Fluent in Spanish and English