Chief Development Officer in Pavago

Pavago is a specialized offshore recruitment company that partners with organizations seeking to build high-performing remote teams across regions such as Latin America, Pakistan, the Philippines, and South Africa. Our client, a rapidly expanding franchise brand, is focused on delivering exceptional franchisee experiences by launching new locations efficiently and maintaining high operational standards.

This role is embedded within the franchise development department, which is critical to the client’s growth strategy, overseeing every stage from franchise agreements through site selection and construction to grand opening. The team’s dedication to smooth store launches and robust franchisee support ensures the brand’s successful market expansion and operational excellence.

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• Minimum 5 years of franchise development or retail operations experience: Directly managed the process of opening multiple franchise or retail locations, ensuring smooth transitions from signing through grand opening with minimal oversight.
• Proven expertise in site selection and lease negotiations: Skilled at evaluating potential locations using market research and demographic data, and working closely with brokers and franchisees to secure favorable lease terms.
• Strong background in construction management and permitting: Experienced in coordinating contractors, architects, and franchisees to manage buildouts, secure permits, and ensure compliance with local regulations on time.
• Exceptional project management skills: Able to oversee multiple franchise development projects simultaneously, using project management software to track progress and meet deadlines reliably.
• Effective vendor and contractor management: Capable of sourcing, managing, and maintaining productive relationships with third-party vendors to ensure franchisees have necessary equipment and services for opening.
• Excellent communication and interpersonal skills: Clear, professional, and personable communicator who builds strong relationships with franchisees, internal teams, and external partners.
• Customer-service oriented with a people-first mindset: Naturally approachable and supportive, focused on delivering a seamless and positive experience for franchisees throughout the development journey.
• Proactive problem solver: Anticipates challenges and takes initiative to resolve issues quickly and efficiently, keeping projects on schedule.
• Tools: experience with project management tools, Asana, GoHighLevel, Google Suite, and Locate.ai is desirable.