ServiceRocket

Atlassian Consultant/Expert in ServiceRocket

FULL_TIME

  Remote (Chile) | Expert | Full time | Product, Innovation & Agile

Relocation offered

20 applications
Replies between 18 and 28 days
Last checked 2 days ago
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Requires applying in English

¿Buscas unirte a una cultura inclusiva y entretenida que te apoye?

En ServiceRocket nos dedicamos a brindar soluciones tecnológicas para gigantes como Atlassian, Workplace by Meta, Salesforce, Digital.ai y muchos más. Esto puede significar desde crear una aplicación, integración, extensión, entre otras. También nos encargamos de administrar sus softwares y darles soporte a otras compañías.

¿Qué es lo mejor de ServiceRocket? Nuestra cultura.

  • Orientados al cliente y genuinamente nos interesa ayudarles
  • Ponemos el aprendizaje en un rol central. Fomentamos el compartir nuestras experiencias mediante un sistema de mentorías y herramientas de software
  • Si te preocupas por el proceso y lograr que las cosas pasen, es muy probable tener resultados positivos consistentemente
  • Somos jugadores de equipo y comprendemos que a veces habrán partidas perdidas
  • Es vital ser honestos y abiertos

Visita nuestra página web para conocer más, #WearTheRocket y se parte de nuestra comunidad de Rocketeers.

Job functions

  • Develops and delivers detailed technology solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills.
  • Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment.
  • Project management activities include interaction with company and client managers and cost/schedule monitoring. May have some financial responsibilities including project cost estimating, proposal generation, and invoice approval.
  • May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization.
  • Manage and review value delivered by assigned consultants to ensure compliance with company goals

Qualifications and requirements

  • Hands on user experience with Atlassian ecosystem platforms: Jira, Confluence and others.
  • Excellent technical and non-technical communication skills.
  • Able to organize client-facing discovery workshops that drive the capture and prioritization of requirements.
  • Able to lead a project or workstream in a project alone or leading a small team.
  • Independent starter, doesn't wait for direction, able to take high-level goals and translate them into activities that ensure a successful outcome.
  • Effective time management to meet strict deadlines and minimize risks associated with project delivery.
  • Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.

Conditions

100% remote work
Flexible hours
Quarterly bonus
Health insurance
Other benefits

Relocation offered If you are moving in from another country, ServiceRocket helps you with your relocation.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Health coverage ServiceRocket pays or copays health insurance for employees.
Computer provided ServiceRocket provides a computer for your work.
Informal dress code No dress code is enforced.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

About ServiceRocket

¿Buscas unirte a una cultura inclusiva y entretenida que te apoye? Nuestra empresa de tecnología es dinámica y de rápido crecimiento brinda una experiencia que respalda tu crecimiento profesional y bienestar personal. — ServiceRocket's full profile

Atlassian Consultant/Expert
ServiceRocket •   Remote (Chile)
Apply Quick apply
Requires applying in English