Atlassian Consultant/Expert in ServiceRocket

¿Buscas unirte a una cultura inclusiva y entretenida que te apoye?

En ServiceRocket nos dedicamos a brindar soluciones tecnológicas para gigantes como Atlassian, Workplace by Meta, Salesforce, Digital.ai y muchos más. Esto puede significar desde crear una aplicación, integración, extensión, entre otras. También nos encargamos de administrar sus softwares y darles soporte a otras compañías.

¿Qué es lo mejor de ServiceRocket? Nuestra cultura.

• Orientados al cliente y genuinamente nos interesa ayudarles
• Ponemos el aprendizaje en un rol central. Fomentamos el compartir nuestras experiencias mediante un sistema de mentorías y herramientas de software
• Si te preocupas por el proceso y lograr que las cosas pasen, es muy probable tener resultados positivos consistentemente
• Somos jugadores de equipo y comprendemos que a veces habrán partidas perdidas
• Es vital ser honestos y abiertos

Visita nuestra página web para conocer más, #WearTheRocket y se parte de nuestra comunidad de Rocketeers.

• Develops and delivers detailed technology solutions through consulting project activities. Responsibilities include client identification through final invoicing for engagements requiring varied interpersonal and technical skills.
• Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment.
• Project management activities include interaction with company and client managers and cost/schedule monitoring. May have some financial responsibilities including project cost estimating, proposal generation, and invoice approval.
• May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization.
• Manage and review value delivered by assigned consultants to ensure compliance with company goals

• Hands on user experience with Atlassian ecosystem platforms: Jira, Confluence and others.
• Excellent technical and non-technical communication skills.
• Able to organize client-facing discovery workshops that drive the capture and prioritization of requirements.
• Able to lead a project or workstream in a project alone or leading a small team.
• Independent starter, doesn't wait for direction, able to take high-level goals and translate them into activities that ensure a successful outcome.
• Effective time management to meet strict deadlines and minimize risks associated with project delivery.
• Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience.

100% remote work
Flexible hours
Quarterly bonus
Health insurance
Other benefits