New Business Engagement Partner in SumUp


Santiago (temporarily remote) | Senior | Full time | Operations / Admin

Relocation offered

Equity offered

3 applications
Last checked today
Apply now Requires applying in English

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realize their dreams. Small business owners are at the heart of all we do, so we're creating powerful, easy-to-use financial solutions to help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that small business owners can be successful doing what they love.

Team Description

We’re looking for the coordinator for our newest team : New Business and Products, we are planning to grow our merchant base we need to build and grow the engagement for this new type of merchants from scratch, to increase not only the sales but the lifetime cycle.

Funciones del cargo

  • You will design the engagement strategy
  • You will manage the team of account manager .
  • You will work with different stakeholders within Sumup to design and implement new business processes that will have impact on our Merchants and their experience ​​
  • You’ll work with distributed teams in Brazil and Europe to learn from their experiences and have their support iterating on different ideas.
  • You will foster a collaborative culture between areas and within the team.

Requerimientos del cargo

You’ll be great for this position if

  • You have at least 6+ years of experience in engagement or support
  • You’re a doer, and or not afraid of beginning a project from scratch.
  • You have a structured approach to ambiguity - dealing with uncertainties is exciting for you and you can easily structure the unstructured.
  • You have strong analytical skills.
  • You have fluent English skills.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.


  • You have worked in or for fintechs or startups.


Why you should join SumUp

  • The opportunity to be part of a revolution in the Chilean payments industry!
  • You’ll have the freedom to drive your career, own projects and make an impact across the company
  • Empowerment to do great things and the opportunity to leave your mark
  • An amazing team and work-environment, that works with passion, purpose and high-output
  • Rewarding compensation

Wellness program SumUp offers or subsidies mental and/or physical health activities.
Accessible An infrastructure adequate for people with special mobility needs.
Relocation offered If you are moving in from another country, SumUp helps you with your relocation.
Pet-friendly Pets are welcome at the premises.
Equity offered This position includes equity compensation (in the form of stock options or another mechanism).
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Life insurance SumUp pays or copays life insurance for employees.
Meals provided SumUp provides free lunch and/or other kinds of meals.
Paid sick days Sick leave is compensated (limits might apply).
Bicycle parking You can park your bicycle for free inside the premises.
Health coverage SumUp pays or copays health insurance for employees.
Dental insurance SumUp pays or copays dental insurance for employees.
Commuting stipend SumUp offers a stipend to cover some commuting costs.
Computer provided SumUp provides a computer for your work.
Education stipend SumUp covers some educational expenses related to the position.
Performance bonus Extra compensation is offered upon meeting performance goals.
Informal dress code No dress code is enforced.
Recreational areas Space for games or sports.
Vacation over legal SumUp gives you paid vacations over the legal minimum.
Beverages and snacks SumUp offers beverages and snacks for free consumption.
Vacation on birthday Your birthday counts as an extra day of vacation.
Parental leave over legal SumUp offers paid parental leave over the legal minimum.

Remote work policy

Temporarily remote during COVID-19

Position is remote only during COVID-19-related restrictions.

About SumUp

We believe in the everyday hero. Those who have the courage to follow their passion and who have the strength and determination to realise their dreams. — SumUp's full profile

Apply Requires applying in English