E-commerce Supply Chain Specialist in HireLATAM

HireLATAM, a recruiting agency platform, bridges the gap between US businesses and top-tier talent in LATAM, spanning diverse fields such as executive assistance, customer service, marketing, finance, operations, and software development. Our comprehensive nearshore solutions encompass staffing, payroll, equipment provision, benefits, training, and compliance, ensuring a smooth service to our clients.

We are currently seeking an experienced Supply Chain Specialist to join our e-commerce brand, primarily selling through Amazon.com. In this remote, full-time role, you'll optimize supply chain coordination, handle inventory planning, and ensure efficient order fulfillment. We're looking for someone detail-oriented, analytical, and a creative problem-solver. As a self-starter, you take ownership, constantly seek process improvements, and aren't afraid to ask questions. Impeccable written and verbal English communication is a must, and you should be available to work EST hours.

Primary Objectives:

- Manage product inventory, maintaining >99.5% in-stock rate

- Track Average Cost of Goods per SKU

- Manage IPI score

- Suggest product replenishment through ongoing Purchase Order issuance

- Track supplier deliveries, expedite as necessary

- Maintain positive relationships with suppliers, warehousing vendors, freight forwarders, and customs agents

Regular Work Activities:

- Coordinate transportation and logistics

- Obtain feedback on product quality, relay feedback to suppliers

- Maintain supplier scorecards

- Implement a quality control process

- Reduce unnecessary expenses

- Update warehouse inventory and reconcile shipments

Success Scorecard Metrics:

- > 99.5% In-stock Rate

- > 415 IPI Score

- Shipping Performance metrics

- Customer Service Performance metrics

- 3+ years of experience with Amazon Seller Central

- Experience in supply chain management for Amazon FBA and Shopify DTC

- Advanced knowledge of data analysis tools

- Advanced Excel/Google Sheet skills

- Analytical and problem-solving skills

- Excellent communication skills in English

- Ability to plan, execute, and monitor projects

- Willingness to stay updated on industry trends

- Located in Latin America