Case Manager Legal Funding in Pearl Talent

Remote | Senior | Full time | Operations / Admin

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Pearl Talent connects top-tier international professionals with leading startups and companies in the US and EU, especially focusing on legal funding and personal injury domains. Our client is a market leader in pre-settlement legal funding, providing financial advances to personal injury claimants across the United States. Their mission is centered on delivering speed, fairness, and transparency, empowering injured clients to access funds before their cases settle. Operating with innovative financial solutions, their funding programs support plaintiffs by easing financial burdens during often lengthy legal processes. The project emphasizes optimizing client experiences, streamlining application workflows, and ensuring compliance and accuracy across all funding operations.

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Key Responsibilities

As a Case Manager, you will serve as the primary liaison between clients seeking legal funding and their associated law firms. Your role focuses on managing a dynamic pipeline of incoming pre-settlement funding applications and ensuring seamless communication and coordination with multiple stakeholders.

Oversee and prioritize the pipeline of pre-settlement funding applications to maintain efficient throughput.
Act as the primary contact for clients, attorneys, and medical providers, gathering detailed case information and necessary documentation.
Provide compassionate guidance to applicants, supporting them through each step of the funding approval process.
Thoroughly review and evaluate legal documents such as police reports, medical records, and settlement agreements for completeness and accuracy.
Coordinate with law firms to verify the validity and sufficiency of submitted materials.
Maintain CRM systems with up-to-date case status information, ensuring data integrity and timely progress tracking.
Prioritize high-urgency cases to expedite funding decisions where applicable.
Collaborate with internal teams to suggest process improvements that increase efficiency and client satisfaction.

Role Requirements

We are looking for a detail-oriented, client-focused professional with strong communication skills and the ability to thrive in a fast-paced environment. You should have at least two years of relevant experience and demonstrate proficiency working with legal documents and client coordination.

Experience: Minimum 2 years in legal funding, personal injury claims processing, sales, or client-facing roles.
Legal Knowledge: Familiar with personal injury case types including auto accidents, premises liability, and other relevant claims.
Communication Skills: Excellent interpersonal skills with a client-first attitude, able to navigate sensitive and complex conversations effectively.
Technical Proficiency: Comfortable reviewing legal documentation and coordinating with law firms and attorneys; proficient using Google Workspace tools.
Organizational Ability: Skilled at managing multiple applications and tasks simultaneously, ensuring accuracy and quality under tight deadlines.
Adaptability: Capable of working independently in a fully remote setting while maintaining consistent productivity and responsiveness.

Soft skills such as empathy, resilience, and problem-solving are essential to provide excellent client experiences in this fast-moving environment.

Preferred Qualifications

Experience with CRM platforms and legal case management software to optimize workflow tracking.
Previous roles within U.S.-based legal, insurance, or legal funding sectors.
Spanish proficiency to support Spanish-speaking clients is considered a valuable asset but not mandatory.
Familiarity with regulatory compliance and documentation standards in personal injury claims.

Benefits and Work Environment

We offer a fully remote working structure, enabling team members to work from anywhere in the world, with flexible scheduling to support work-life balance. Our generous paid time off policy includes two weeks of leave plus U.S. federal holidays to provide ample rest and recharge.

Employees benefit from mentorship directly from U.S.-based legal and funding experts, fostering continuous learning and professional growth. Additionally, we provide access to extensive learning resources to help develop legal and client service skills.

Our community-driven culture connects professionals globally, creating strong networks across LATAM, South Africa, and the Philippines. We also support flexible work hours and wellness initiatives to ensure a healthy balance between career and personal life.

GETONBRD Job ID: 55352

Fully remote You can work from anywhere in the world.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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About Pearl Talent

At Pearl, we specialize in bridging the gap between top international talent and US companies. Our approach revolves around a white-glove service model, ensuring a seamless and exceptional experience for both our valued clients and talented candidates. — Pearl Talent's full profile