Project Manager in Smarter Contact

We’re looking to hire a Project Manager as a direct hire. Smarter Contact is a growing SaaS with a text and voice messaging CRM platform for real estate professionals serving US customers.

We're the real estate market leader and we're always looking for performance-driven team members to join our growing team.

• 7+ years of experience guiding teams in Kanban practices, with a focus on fostering self-organization and continuous improvement.
• Proven ability to work effectively with development teams, designers, business analysts, and stakeholders to ensure alignment and successful project delivery.
• Strong skills in identifying, managing, and mitigating project risks, including removing impediments that block team progress.
• Extensive experience in coaching teams to higher levels of Agile maturity.
• Expertise in facilitating discussions, decision-making, and conflict resolution within teams, while creating a trusting and safe work environment.
• Experience in planning and managing product releases, ensuring smooth coordination and communication across teams.
• Ability to collaborate with teams to craft clear requirements and prioritize tasks to meet project objectives.
• Demonstrable history of improving team performance based on metrics
• Outstanding verbal and written communication skills, coupled with a highly proactive attitude.

• Experience in market research and competitive analysis to improve user stories and assist in strategic decision-making.
• Proficiency in user interviewing to understand and clarify customer needs.
• Experience in mapping customer journeys and creating User Story Maps to align product features with user expectations

Employee benefits:

• 15 paid vacation days per calendar year (1.25 days are accrued per month)
• 10 paid floating holidays per calendar year
• 5 paid sick days per calendar year
• Performance-based bonuses/rewards
• $400/yr USD in medical benefits paid quarterly
• Up to a $600/yr USD in professional development reimbursement benefit
• Up to a $600/yr USDin physical development reimbursement benefit
• Up to a $50 USD gift on your birthday
• Up to a $50 USD gift on your employment anniversary