Remote Software Operations Manager in Scopic

FULL_TIME

    Remote — Full time

Operations / Management | Senior

Apply now Requires applying in English
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Scopic last checked this job today.
About Scopic
Scopic is the world’s largest virtual company. Founded in 2006, we have grown consistently by delivering innovative, cutting-edge software and marketing services for our clients and creating an empowering environment for our employees.
We champion software for clients and users around the globe. With 10+ years in the industry and 1000+ projects under our belt, we’ve developed and marketed software for Manufacturing, Media and Entertainment, Fintech, Healthcare, Food and Fitness, and Gaming.

Job functions

Join the world’s largest virtual company!
Work from anywhere – Flexible hours – Training & travel opportunities
Scopic is seeking a skilled Remote Software Operations Manager to join our team of 250+ professionals in over 40 countries. We are looking for a proactive, data-driven professional we can trust with the rigorous task of ensuring our projects are running as effectively and efficiently as possible. This is a full-time, home-based position.
The Remote Software Operations Manager will work to prevent and resolve complex situations with clients, monitor higher level project aspects (payments, rates, etc.), and handle escalations. This is an ideal position for motivated individuals with business-oriented mindset and strong client relations skills, looking for a diverse, fast-paced, fully remote environment.
Successful candidates will be:
  • Highly proficient in the English language
  • Comfortable with self-organization, prioritization, and multi-tasking in a dynamic environment
  • Independently motivated self-starters with strong work ethic
  • Strongly skilled in report tracking
  • Industrious and energetic
  • Detail-oriented but still able to see the big picture
  • Diplomatic but able to provide direct feedback when it is needed
  • Receptive to constructive feedback and interested in growth and self-improvement
  • Able to manage stress with a positive attitude, even in challenging situations
  • Perceptive and understanding, able to communicate clearly and professionally
  • Highly adept at detecting and preventing risks and solving problems
  • Flexible with different task assignments
Salary: Negotiable depending on skills and experience. Hourly and salary positions available. Employees are paid monthly via wire transfer.

Qualifications and requirements

Requirements
  • Bachelor’s degree in a business or technical field, Master’s degree preferred
  • High proficiency in the English language
  • Strong knowledge of the SDLC and how software applications are created
  • Demonstrated leadership skills and the aptitude to learn new skills quickly
  • Demonstrated risk and client management expertise
  • Excellent computer skills and proficiency in Microsoft Office
  • Current residence in a European or American time zone (GMT+3–GMT-7)
  • PMP, PRINCE2, and SCRUM certifications are a bonus
  • Experience in full-cycle software project management is a bonus
  • Basic technical knowledge and/or experience in the IT industry is a bonus

Desirable skills

Responsibilities:
  • Liaise with Accounting/Finance to assess, maintain, and improve project profitability
  • Monitor project, ensure the delivery dates and important deadlines
  • Manage clients and their expectations, address clients’ concerns, and resolve any escalation
  • Lead the rate increases and other project-related changes
  • Lead or help with creation of non-project management materials (policies, guides, trainings)
  • Help educate their department members on new policies created by other departments as well as ensure the implementation of these policies

Benefits

Why Work With Scopic?
  • Flexible working hours, set your own schedule
  • Freedom to travel and work from anywhere in the world
  • Ability to work wherever you are most comfortable (home, office, café, etc.)
  • Reliable, consistent workload
  • Flexible payment options in $US – salaried and hourly positions available
  • Annual pay increases for good performance
  • Paid training and other professional growth opportunities
  • International travel opportunities (not required)
  • Interesting, challenging projects using the latest technologies

Fully remote You can work from anywhere in the world.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

Apply Requires applying in English