Sr Product Manager in ZeroFox

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ZeroFox seeks a strategic thinker to join our technology team in innovating new services to protect customers from a constantly evolving array of threats being launched from external digital channels such as the dark web, phishing campaigns, and social media. ZeroFox is the leader and innovator in external cyber security services, and you’ll be working alongside the smartest engineers, product managers, data scientists, threat researchers, and security professionals in the business to disrupt and dismantle the cyber kill chain.

As a Senior Product Manager, you will work closely with a team of engineers to build solutions to address our customers' problems. You will also work across multiple functions, working with Sales and Sales Engineering to gather requirements from customers, collaborate with Services to ensure our products are meeting customer needs and work with marketing to launch new and upgraded offerings.

Role and responsibilities

  • Maintain a vision for the product and the company, based on your research of customers, competitors, and analysts.
  • Communicate the vision and roadmap with stakeholders, customers, and analysts.
  • Take in input from stakeholders such as customers, Sales, SEs, Marketing, company executives and prioritize roadmap priorities, feature requests, and bug fixes.
  • Manage execution on each Engineering sprint, working with Engineering to articulate clearly requirements and monitor progress throughout the sprint.
  • Collaborate with existing and future partners and formulate integration strategies and solutions.
  • Drive execution in line with the company’s rapid growth in customers.
  • Create and maintain metrics to measure the success of your product in delivering value to customers.

Required qualifications and skills

  • Strategic Thinker: You have a track record that demonstrates the ability to think strategically about solutions to high-value customer problems, and to create compelling artifacts that convey that vision to stakeholders in the company, customers, and to the market at large.
  • Data-Driven: You must possess a high level of data literacy, building a strategic product plan that addresses all aspects of the product life cycle: initial requirements gathering, competitive positioning, design, development, packaging, pricing, launch, and continuous improvement.
  • Be the CEO of your portfolio: Product managers at ZeroFox are expected to own the success of their portfolio, building champions for your product both inside and outside of the company. The product manager is expected to be the domain expert, a valuable resource for both customers and ZeroFox staff.
  • Curiosity: You must possess an ongoing curiosity about topics relevant to your job and always ask questions such as Where is the market going? What do customers really need? What makes a good product? What makes a good requirement? Never stop learning.
  • Judgment: As a Product Manager at ZeroFox you will be responsible for critical decision-making impacting all areas of the company's strategy and direction, as such you will be expected to demonstrate excellent judgment when committing company resources.
  • Detail orientation: You need to keep track of individual feature requests and bug fixes, know the product inside and out, and have detailed knowledge of what stories on which sprints will fix a key bug reported by a critical customer. You are an expert at preventing critical details from falling through the cracks.
  • Communication: You must be able to speak and write well. Writing succinctly is essential for creating clear requirements for Engineering. You must also convince others and advocate for your point of view but be capable of gathering input from others. Listening is as important for communication as speaking. As an international company, you must be able to read, write, and communicate effectively in English.
  • Leadership: When something needs to be done the Product Manager is often the catalyst to go and do it. You must work with others at multiple levels, including executives, to bring your vision to reality. You must inspire others with your understanding of customer needs and your vision for the marketplace.

Desired qualifications and skills

  • Technical: Knowing one or a few programming languages (Python, Ruby, Perl, Java, etc.) and being comfortable with APIs and databases is critical for effectively working with engineers, as well as knowing how to bring a product vision to reality. You must have an avid interest in learning new technologies and readily understand new APIs and competitive products.
  • Other Requirements: Domain experience in information security (network, endpoint, etc) is very helpful as you will more quickly understand our customer and his/her problem space.
  • A graduate degree may also be helpful but what really matters is a demonstrated track record in defining and shipping products that successfully meet the needs of customers.


  • Full flexibility to work from home or office
  • Opportunities to learn and contribute your knowledge to our Digital Risk Protection platform
  • Competitive compensation
  • Flexible work hours and competitive PTO
  • Complementary health insurance
  • Daily catered lunches for in-office work
  • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture.
  • Regular team bonding activities like cooking and cocktails classes, bingos, stand up comedy, magic shows, virtual happy hour, lunch and learns, etc.
  • Additional Parental Leave
  • Training and growth monthly stipend
  • Excellent communication: between teams, people, organizations and leaders

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Life insurance ZeroFox pays or copays life insurance for employees.
Meals provided ZeroFox provides free lunch and/or other kinds of meals.
Bicycle parking You can park your bicycle for free inside the premises.
Health coverage ZeroFox pays or copays health insurance for employees.
Commuting stipend ZeroFox offers a stipend to cover some commuting costs.
Computer provided ZeroFox provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal ZeroFox gives you paid vacations over the legal minimum.
Beverages and snacks ZeroFox offers beverages and snacks for free consumption.
Vacation on birthday Your birthday counts as an extra day of vacation.
Parental leave over legal ZeroFox offers paid parental leave over the legal minimum.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

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