Accounts Receivable Lead in Passport Shipping

About Passport:

Passport is reinventing cross-border e-commerce logistics as the modern international shipping carrier of choice for eCommerce (customers include Bombas, Native, Ritual, Seed.com). By combining our proprietary asset light network along with technology and customer support, we ensure that consumers around the world receive their packages without the hassle and pain that is typically associated with international shipping.

We’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. At Passport, you will have the opportunity to work with some of the biggest e-commerce merchants in the world and think strategically on how to add value to their international business. See this TechCrunch (https://tcrn.ch/2TKQ4eO) article to understand why brands love us.

• Responsible for daily validation of accuracy of revenue billing.
• Collaborate with other departments to ensure billing accuracy.
• Address customer complaints and questions, including routing them to other departments if needed.
• Communicating with customers and other departments, resolving issues, and providing clarifications.
• Assist with customer / third-party freight auditors on account reconciliations.
• Maintain tracking of all open billing communications and ensure completion of tasks
• Resolve any billing issues or mistakes.
• Assist with Accounts Receivable collections.
• Preparing reports as needed.
• Ensuring customers’ billing accounts are set up correctly and according to their requirements.
• Reconciling invoices with financial statement reports and resolving any discrepancies.
• Support the finance team with ad hoc requests and monthly close
• Analyze billing procedures and identify opportunities to improve the process.

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field.
• 5+ years of experience in a related role.
• Ability to work independently and in a team environment.
• Strong ability to prioritize.
• Energetic team player who is hungry to learn and excel at their role.
• Excellent communication and people skills.
• You are meticulous and have strong critical thinking skills.
• Strong analytical skills.
• You are capable of meeting critical deadlines in a fast-paced environment.
• Proficient in Excel and Google Workspace programs.
• Familiarity with ERP or Accounting Systems.