Fr Associate (Platforms Development and Monitoring) in UNICEF

UNICEF works in over 190 countries and territories to save children's lives, to defend their rights, and to help them fulfil their potential, from early childhood through adolescence. And we never give up.
The selected candidate will play a key role in coordinating, monitoring, analisis of existing middleware fundraising platforms Fundraising platforms and their middleware software. This role will also have the responsibility to assist the fundraising chief to identify new fundraising opportunities with the use of platforms or, new payment methods or any other new fundraising technologies: servers, data storage, etc. Apply here

This role will assist the fundraising chief to develop a continuous cycle of improvement for all fundraising platforms working with all users and developing partner. Another important role of this position will be ensure to PFP Chile operation works under PCI compliance regulation working close with ICT Associate and Operation Manager.

Job functions

1. Monitoring and coordination of actual fundraising middleware platforms:

• Monitoring in a frequently basis the adequate functioning of the fundraising platforms, watching closely their performance and their middleware connections.
• Report and coordinate the right technology solution with support of the developing partners.
• Track user report incidents and their solving to ensure that the fundraising operation is not impacted.
• Build and follow platforms KPIs, including stability, data reliability, connectivity and efficiency.

2. Analyzing of new middleware fundraising platforms:

• Develop a mapping advice on platforms and technology to improve our UNICEF fundraising operation.
• Provide technical advice on development of new interfaces or systems to get more efficiency in debit process.
• Develop mapping and recommendation to payment gateways and new payment systems.

3. Ensure a properly PCI compliance within PFP operation:

• Assist the completion of the PCI compliance assessments.
• Regularly monitor the PCI framework
• Develop a monitoring and security procedure to ensure that all PCI compliance necessities are working properly.

4. Innovation develops

• Assist the PFP Chief to analyze and discover new technologies or platforms to improve our fundraising operation.
• Support PFP team to develop or find the best options to run up innovation projects.

5. Administrative Tasks:

• Manage quotation and billing processes to all middleware platforms.
• Manage the daily work and administration with the developing partners.
• Handle various administrative tasks effectively.

More info to Apply here

• Education: Completion of secondary education, preferably supplemented by management, computer engineering, systems engineering, application/software development or information technology or equivalent professional work experience in Systems engineering, marketing, sales, communications, or related areas training or university courses in these areas.
• Work Experience: A minimum of 6 years of practical work experience monitoring or developing systems. Fundraising experience and knowledge of Transbank, PCI compliance and debit platforms is an asset.
• Skills: Advanced MS excel. One or more of the following languages will be an asset: JS/Node, Pyhton/node, Python/flask, SQL/No SQL, PHP. CMS, CRM and API REST knowledge. Basics of serverless technologies such as AWS, Lambdas, GCP cloud functions. And any cloud in general. Knowledge of computer systems and architecture, databases, internet navigation, and various Office applications.
• Language Requirements: Fluency in English and Spanish.
• A bachelor’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for three (3) years of experience in case the candidate lacks the required experience.
• A master’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for an additional two (2) years (in addition to the three years from above, totaling 5 years.
• Education: Completion of secondary education, preferably supplemented by management, computer engineering, systems engineering, application/software development or information technology or equivalent professional work experience in Systems engineering, marketing, sales, communications, or related areas training or university courses in these areas.
• Work Experience: A minimum of 6 years of practical work experience monitoring or developing systems. Fundraising experience and knowledge of Transbank, PCI compliance and debit platforms is an asset.
• Skills: Advanced MS excel. One or more of the following languages will be an asset: JS/Node, Pyhton/node, Python/flask, SQL/No SQL, PHP. CMS, CRM and API REST knowledge. Basics of serverless technologies such as AWS, Lambdas, GCP cloud functions. And any cloud in general. Knowledge of computer systems and architecture, databases, internet navigation, and various Office applications.
• Language Requirements: Fluency in English and Spanish.
• A bachelor’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for three (3) years of experience in case the candidate lacks the required experience.
• A master’s degree from a recognized academic institution in a field relevant to the position may be considered to compensate for an additional two (2) years (in addition to the three years from above, totaling 5 years).
• More info here

• Developing country work experience and/or familiarity with emergency.
More info here

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF appointments are subject to medical clearance. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable diversity profile are encouraged to apply.

Additional information about working for UNICEF can be found here.

Apply now here