Solution Engineer Spanish in GuideMe

About GuideMe:

GuideMe Solutions’ vision is to be the premier Digital Adoption consultancy globally, and our mission is to lead our clients to maximize value from their digital system via best practice advice, and innovative client-focused delivery.

We are Digital Adoption believers, who want to maximize the value of digital transformations by bridging the gap between technology and people with Digital Adoption solutions from WalkMe. We have a deep WalkMe relationship and see ourselves as an extension of the WalkMe business and their #1 global partner.

GuideMe is:

• A fast-growing multinational start-up technology consultancy.
• People-focused – our team is celebrated, honest and direct. We want the whole team to live a full life at both work and home.
• The leading consulting firm working with an industry-leading product.
• Operating in a fast-growing market.
• Innovative and collaborative.

• Design, build and deploy WalkMe solutions on various client platforms and applications.
• Be an expert in the technical workings and best practices of the WalkMe Digital Adoption Platform.
• Understand and build business processes as WalkMe content
• Provide Digital Adoption and WalkMe best practice advice to define and deliver brilliant solutions using WalkMe
• Maintain a strong relationship with WalkMe sales, technical, Account Management, and partner teams
• Work closely with the client and/or GuideMe’s consultants to confirm requirements and design solutions to meet the client objectives
• Ensure that the WalkMe solution addresses the customer’s ultimate goals and needs
• Occasionally support pre-sales efforts

You will be responsible to:

• Experience in transferring business and functional requirements into client requirements or a technical build.
• Existing or transferable skills in WalkMe, Digital Adoption, consulting, application development, web development, or business process mapping
• Must be able to work in a project environment
• Excellent communication skills
• Sales experience to assist in pre-sales activities
• Excellent English communication and interpersonal skills.

Nice to have experiences:

• Implementation/professional services/solution engineering experience at a consultancy or SaaS company.
• An undergraduate degree in a related area is preferred but not required
• 1+ years’ experience working in-depth with WalkMe solutions
• Experience with other Digital Adoption tools
• Experience in formal change management, L&D, or training.
• Any additional language skills could be valuable.
• Past experience in working directly with corporate customers, at all levels

Successful Candidate Personal Qualities and Skills:

• Continuous improvement focused–both personal and GuideMe processes
• Fast and flexible learner
• Meets deadlines
• Friendly
• Confident communicator
• Long term focus
• Open to feedback
• Have a problem solving, building, improving mindset.
• Knowledge and interest in Digital Adoption consulting
• Team player / collaborative working style

Reports to: Global CEO/Managing Director

Working Hours: Full-time, business hours

Location: North America / US Time Zone

Primary Location: Work from home / Remote

Secondary locations: WalkMe office(s)and client sites