Digital Support Specialist in Engage

Gross Salary $1100 - 1500 USD/month

150 applications
Last checked 20 days ago
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Requires applying in English

Come join the Digital Account Management team at a startup that is growing exponentially. This is the opportunity to put your career trajectory on a rocketship.

We offer a platform for SMB's to be able to manage their website, hosting, security, and domain registration, all under one roof. We also provide ongoing support via a dedicated Digital Account Manager.

Job functions

  • Work with Digital Account Managers to provide daily support on tasks
  • Assist in the management of the client relationship, driving success for existing clients
  • Follow customer success plans, implementing revisions/updates to client’s websites
  • Support on-boarding any new clients onto our platform, ensuring they have a smooth and successful launch following signup
  • Work cohesively with the Digital Account Managers to uncover client needs and tie those needs to our specific set of services

Qualifications and requirements

  • Native or (close to) English written/verbal skills
  • 1+ years of experience in relevant field
  • A proven track record within an account management role, preferably from either a Advertising, Agency, or SaaS background
  • Demonstrated ability to work independently and manage multiple projects and deadlines simultaneously
  • Detail-oriented
  • Strong organizational and time-management skills
  • Track record of working both independently and with a team

Conditions

Paid sick days Sick leave is compensated (limits might apply).
Performance bonus Extra compensation is offered upon meeting performance goals.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Costa Rica, Chile, Mexico, Colombia or Argentina.

Digital Support Specialist
Engage •   Remote (Costa Rica, Chile, Mexico, Colombia or Argentina)
Apply Quick apply
Requires applying in English