IT Technician in PolyWorks Mexico Metrología

Closed job - No longer receiving applicants

PolyWorks México, a subsidiary of InnovMetric Software, is a world-class software development company specialized in 3D visualization, web and mobile technologies, data science and Augmented/Mixed Reality. It is a people-oriented company with a strong culture based on modern agile management techniques.
InnovMetric is a 3D measurement software development firm. From our head office in Quebec City, we shine thanks to the involvement of more than 500 professionals working in our 16 international offices.
Our talented teams contribute to the success of the largest industrial manufacturing companies with more than 17,000 customers in 98 countries. GM, Volkswagen, Tesla, BMW, Boeing, Apple, and many others trust our PolyWorks® software solutions.

Job functions

As a member of a team dedicated to providing computer support and maintenance, the candidate is expected to:
  • Solve daily activities related to IT support
  • Handle troubleshooting relating to software, equipment, and operating systems
  • Configure, maintain, monitor and update servers, PC and workstations
  • Maintain and monitor LAN / WAN networks
  • Ensure IT security
  • Maintain audio and video systems
  • Install and update software (operating systems and production software)
  • Be responsible for data storage and backup
  • Manage IT assets and IT related purchases
  • Generate and maintain technical reports and documentation
  • Manage administrative software portals and platform services
  • Manage and follow up on IT providers
  • Provide knowledge and support to ensure that hardware, network, and software systems are implemented and supported effectively
  • Collaborate with the IT Team at Quebec Headquarter

Qualifications and requirements

  • Hold a degree in Computer Science Engineering or a related field
  • Have 2 years of experience in a similar position
  • Have an intermediate to advanced English level, orally as well as in writing and must be able to engage English-based conversations without any problem
  • Be experienced with troubleshooting of Windows and MacOS systems
  • Possess an in-depth understanding of cyber security threats, technologies and have the ability to design and implement safety measures to ensure security of IT systems
  • Demonstrate an advanced knowledge of router & firewall configurations and of virtual machine management software such as VMWARE, Hyper-V
  • Be able to design strategies for optimization and cost savings of IT assets
  • Have the ability to design and build data storage and backup solutions

Desirable skills

  • Be a team player
  • Show great attention to detail
  • Be innovative and responsible
  • Have effective communication skills
  • Possess in-depth knowledge about computer equipment


We offer excellent working conditions:
  • Flexible schedule that facilitates work-life balance
  • Competitive salary
  • Medical and Life Insurance
  • Savings Plan
  • Food Vouchers

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Partially remote You can work from your home some days a week.
Health coverage PolyWorks Mexico Metrología pays or copays health insurance for employees.
Computer provided PolyWorks Mexico Metrología provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal PolyWorks Mexico Metrología gives you paid vacations over the legal minimum.

This company is a Best Place to Code.

Best Place to Code acknowledges the companies that strive to offer the best possible workplace to software and technology employees.

Remote work policy

Temporarily remote during COVID-19

Position is remote only during COVID-19-related restrictions.

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