Sr. UX Researcher in TECLA

Remote | Senior | Full time | Design / UX

Gross salary $3000 - 3500 USD/month

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Replies between 12 and 24 days

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ⓘ Requires applying in English

Tecla is a fully remote software development company with a diverse and highly skilled team of 100+ experts across Latin America. We specialize in AI, cloud, automation, and DevOps, building innovative solutions for high-growth startups and established mid-market technology companies in the U.S.

Our work culture is agile, collaborative, and fast-paced—we take our work seriously while keeping the environment fun and engaging. As a remote-first company, we emphasize strong teamwork and close collaboration, working seamlessly with our U.S. partners as one integrated unit. Whether optimizing cloud environments, developing AI-driven applications, or enhancing DevOps automation, Tecla is at the forefront of technical innovation, solving complex challenges with cutting-edge technology.

Job Details:

We are seeking a Senior UX Researcher to take ownership of a strategic research initiative within a designated product pillar, such as Reporting or Document Management, and guide it through its evolution into actionable, tactical insights. This position plays a pivotal role in ensuring that the products are rooted in a deep understanding of user needs, behaviors, and pain points, delivering solutions that align with both user expectations and business goals.

This position will collaborate closely with designers, product managers, developers, and other stakeholders to establish a research plan, prioritize key opportunities, translate findings into meaningful design and business outcomes, and also contribute to the development of research frameworks, ensuring rigor and consistency in the approach to uncovering actionable insights.

Essential Functions:

Develop and lead research initiatives for a specific product pillar, such as Reporting or Document Management, to drive user-focused innovation.
Plan and execute end-to-end research projects, starting with high-level strategy and progressing to actionable, tactical insights that inform design and product decisions.
Conduct qualitative and quantitative research studies, including user interviews, usability testing, surveys, and data analysis, to uncover user needs and behaviors.
Synthesize complex research findings into clear, concise insights and recommendations that drive design and product improvements.
Collaborate with product managers, designers, and developers to ensure research findings are effectively integrated into product roadmaps and designs.
Define and document research goals, methodologies, and key findings to build a knowledge base that informs future initiatives.
Advocate for user-centricity across the organization by presenting research findings to stakeholders and fostering a culture of continuous learning.
Mentor and guide other team members on best practices in UX research, fostering a collaborative and innovative work environment.
Stay current on industry trends, tools, and best practices in UX research, and apply them to elevate the research capabilities.

Qualifications:

Bachelor’s degree in HCI, Psychology, Sociology, or related field—or equivalent work experience.
5+ years in UX research, leading initiatives for complex products or workflows.
Skilled in qualitative & quantitative methods: interviews, usability testing, surveys, data analysis.
Able to lead research from strategy to execution and deliver actionable insights.
Excellent communicator with cross-functional collaboration experience.
Proficient in Figma, Qualtrics, and statistical tools.
Strong project management and organizational skills.
Knowledge of accessibility standards (e.g., WCAG) and inclusive practices.

Preferred Qualifications:

Experience in entertainment, payroll, accounting, rights management, or internal tools.
Proficiency in Pendo, Jira, and Confluence.
UX research certification or advanced degree.

Benefits:

A fully remote position with a structured schedule that supports work-life balance.
Two weeks of paid vacation per year.
10 paid days for local holidays.

*Please note we are only looking for full-time dedicated team members who are eager to fully integrate within our team.

GETONBRD Job ID: 55414

Fully remote You can work from anywhere in the world.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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About TECLA

TECLA builds AI, cloud, and DevOps solutions for fintech, healthtech, and e-commerce companies in the U.S. Our agile teams work closely with our partners to develop cutting-edge products. — TECLA's full profile