Siteops Engineer (DevOps) in Softserve


  Remote (Chile) | Semi Senior | Full time | SysAdmin / DevOps / QA

Gross salary $3000 - 4000 USD/month

36 applications
Replies between 11 and 25 days
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SoftServe is a leading advisory and IT development service company focused on helping clients to build cutting-edge and innovative solutions while delivering exceptional value. With you, we set goals and reach them to grow better together, learning from both successes and mistakes. We are a team of thinkers and makers in more than 40 offices worldwide, true professionals and good people, who like what we do and do it well.

Our client is the world’s largest travel site, operating at scale with over 700 million reviews, opinions, photos, and videos, reaching over 390 million unique visitors each month and covering approximately 7.7 million accommodations, airlines, experiences, and restaurants.


  • Designing, implementing, and maintaining automated infrastructure provisioning and configuration management using tools like Ansible to ensure consistency and scalability.
  • Setting up monitoring and logging systems to proactively detect and address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Grafana Cloud Loki.
  • Managing hundreds of on-prem PostgreSQL databases, including performance tuning, backups, and disaster recovery strategies.
  • Working closely with cross-functional teams, including developers and system administrators, to improve the overall development and deployment processes.
  • Troubleshooting and Incident Management: Assist in identifying and resolving operational issues and participating in on-call rotations.


  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • Proven experience as a DevOps Engineer or similar role, with a focus on building and maintaining scalable infrastructures.
  • Strong proficiency in Python 2 and Python 3 for scripting and automation tasks.
  • Expertise in configuration management using Ansible.
  • Solid understanding of PostgreSQL and experience in managing PostgreSQL databases, CentOS, and Alma Linux
  • Hands-on experience with CI/CD tools like Jenkins, GitLab CI, GitHub Actions.
  • Knowledge of containerization technologies like Docker and container orchestration tools such as Kubernetes is a plus.
  • Understanding of networking concepts such as load balancing and DNS.
  • Strong problem-solving skills and the ability to work in a fast-paced, agile environment


  • Code! The project is not overwhelmed with meetings and other not-development-related activities
  • Operate across the evolving technology stack
  • Support hundreds of thousands of travelers each day booking attractions and holiday homes across the globe
  • Help them decide where to stay, how to fly, what to do, and where to eat
  • Have a funny and friendly environment where the key objective is getting things done


Accessible An infrastructure adequate for people with special mobility needs.
Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Life insurance Softserve pays or copays life insurance for employees.
Paid sick days Sick leave is compensated (limits might apply).
Bicycle parking You can park your bicycle for free inside the premises.
Health coverage Softserve pays or copays health insurance for employees.
Dental insurance Softserve pays or copays dental insurance for employees.
Free car parking You can park your car for free at the premises.
Computer provided Softserve provides a computer for your work.
Education stipend Softserve covers some educational expenses related to the position.
Fitness subsidies Softserve offers stipends for sports or fitness programs.
Informal dress code No dress code is enforced.
Vacation over legal Softserve gives you paid vacations over the legal minimum.
Beverages and snacks Softserve offers beverages and snacks for free consumption.
Vacation on birthday Your birthday counts as an extra day of vacation.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

About Softserve

We are advisors, engineers, and designers solving business challenges with innovative technology solutions. #StandWithUkraine — Softserve's full profile