Pompa Program https://www.getonbrd.com/companies/pompa-program Follow

December 16, 2025

IT Support Engineer in Pompa Program

Remote (South America) | Semi Senior | Freelance | Technical Support

0 applications

Last checked today

ⓘ Requires applying in English

As an IT Support Engineer within our growing technology team, you will design and implement automated workflows and data integrations that underpin our marketing, sales, and fulfillment operations. You will collaborate with System Architecture, Marketing, and IT administration to ensure data integrity, seamless platform integrations (HubSpot, Salesforce, Zapier), and automated onboarding/offboarding processes for staff. This role offers remote flexibility with occasional in-office IT duties, and opportunities to contribute across multiple departments with a focus on automation, reliability, and user productivity.

Apply to this job opportunity at getonbrd.com.

Key Responsibilities

• Design, develop, and maintain information systems and automation solutions to improve efficiency, scale operations, and reduce manual work.

• Identify automation opportunities and build robust integrations between marketing, sales, and fulfillment platforms (HubSpot, Salesforce, Zapier, Slack, Google Suite, Okta, Jira, Twilio).

• Collaborate with System Architects and IT Administrators to implement end-to-end automations that support business processes and data flows.

• Support HR and managers with automated employee onboarding/offboarding processes, access management, and device provisioning.

• Troubleshoot IT automation bugs, perform root-cause analysis, and implement sustainable fixes. Participate in on-call rotations for in-office IT tasks as needed.

• Create and maintain comprehensive technical documentation, user guides, and knowledge base articles for users and administrators.

• Attend stakeholder meetings to gather requirements, translate them into technical solutions, and provide ongoing status updates.

• Promote best practices for data governance, security, and privacy across all automation initiatives.

What you will bring

We are seeking an IT Support Engineer with a strong background in building IT solutions and automations. The ideal candidate has hands-on experience with HubSpot, Zapier, and Okta, and thrives in an Agile environment. You should be comfortable translating business needs into scalable technical solutions, communicating clearly with non-technical stakeholders, and working cross-functionally to deliver value.

Required skills and experience:

3+ years designing and implementing IT solutions and automation projects
Hands-on experience with HubSpot and Zapier or comparable platforms
Experience with Okta for identity and access management
Familiarity with Google Analytics or other web analytics tools
Experience working in an Agile environment or willingness to adopt Agile practices
Bachelor’s degree in a related field preferred but not required
Strong written and verbal communication skills in English

Soft skills and traits:

Problem-solving mindset with attention to detail
Collaborative team player who can work independently
Customer-focused approach, with the ability to translate technical concepts for non-technical audiences
Bias toward action, ownership, and continuous improvement

Desirable Qualifications

Experience with additional automation and integration tools, data governance and security practices, and experience supporting an on-prem or hybrid IT environment. Exposure to data modeling, reporting, and analytics is a plus. Prior work in a mission-driven or healthcare-related organization is valued.

Benefits & Commitment

We offer remote-friendly engagement with flexibility to accommodate different time zones. You will join a purpose-driven team committed to making a difference in people’s lives while delivering impactful technology solutions. Pompa Program values work-life balance, continuous learning, and professional growth. Our compensation structure for contract roles reflects experience and impact, with opportunities for longer-term collaboration based on performance. All engagements are conducted in English, with interviews via video or phone. We uphold equal opportunity employment and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

GETONBRD Job ID: 57974

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in South America.

About Pompa Program

About Pompa Program Pompa Program is a faith-based, mission-driven health company headquartered in Park City, UT, with 300+ team members nationwide. We are dedicated to empowering people to take control of their health and reclaim their lives. — Pompa Program's full profile