UX Researcher in AmigoCloud

Closed job - No longer receiving applicants

AmigoCloud believes that Geospatial Technology should be accessible everywhere by everyone. From the smallest company and town to the largest cities and global corporations, using AmigoCloud allows them to use geospatial data and technology to make informed decisions.

Our goal is to create the most advanced, geospatial platform in the world by leveraging the latest technologies, open data, and industry standards.

Job description

As the UX Designer/Researcher of AmigoCloud you will be in charge of researching, analyzing and testing all our products in order to improve them and making them suitable for our clients and users. You will help everyone focus on the user.

In this role, you will create understanding and empathy around user needs, stated and unstated, for the entire product team including designers and engineers. You will do so by conducting primary research, exploring the behaviors and motivations of our users through methods like field visits, ethnography, surveys, usability testing, and logs analysis.

Your research will help us create a useful, usable, and delightful product and new features for that would make GIS accessible everywhere by everyone . You will be defining the experience of users in companies like Google, VTA (one of the largest transportation agencies in the US), US State Agencies, etc.

Role responsibilities

  • Conduct user and stakeholder research. Document and present findings.

  • Document and visualize processes, flows, customer journey maps, personas, storyboards.

  • Translate concepts into wireframes, low and high fidelity mockups and interfaces.

  • Design and deliver experiences optimized for a wide range of devices (desktop, tablet, mobile).

  • Build and support rich and interactive graphical representations of data (reports, dashboards).

  • Collaborate with the product team to manage and estimate the size and complexity of the features/stories. Perform the technical design, implementation, and testing of feature/stories and commit to what can be accomplished in an iteration.

  • Contribute to defining the ‘what’ as well as the ‘how’ - not just translating requirements into designs but also offering possible additional interaction solutions

  • Maintain knowledge of current and emerging design principles and best practices in visual design, user interface design, interaction design, etc.

Requirements

  • Design experience is desirable

  • Social Sciences or Humanities background (or equivalent knowledge) prefered

  • A passion for design and continuous improvement

  • Experience creating UI specs & wireframes with the flexibility and willingness to move from idea to whiteboard, to execution quickly

  • Openness to receiving feedback and have your opinions be challenged

  • Exceptional written and oral communication skills - you can tell compelling stories about your designs and present your work with confidence, regardless of the audience (engineers, PMs, executives, other designers, etc.)

  • Ability to prioritize projects, communicate progress, and deliver on time

  • Ability to thrive in an unstructured, fast-moving and constantly evolving high growth environment

  • Experience with ethnography techniques

  • Experience with user-centered design methodologies

Desired experience and skills

  • Ethnographic skills as the study of people and culture

  • Working knowledge and understanding of the principles behind agile methodologies beyond the specifics of frameworks like SCRUM or systems like Kanban

  • Experience conducting Lean and Agile UX processes

Benefits

  • Paid Vacation - We do ask that you fulfill your responsibilities in a professional and honest manner
  • Flexible Hours - We want you to be able to be there for the moments in life that are important rather than chained to an office

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