Help & Support

When you post a job on Get on Board, it is very important that you manage the process within the platform and communicate with applicants throughout the selection process. 

When you unpublish a process, it stays open, so it continues to appear as an ongoing process in your dashboard. Closing a process on Get on Board lets candidates know that you are no longer looking for the position.

When you close a process in Get on Board you can reopen it keeping all the information only if the job is less than 4 months old.

Closing a process on Get on Board lets candidates know that you are no longer looking for candidates for the position, and organizes your board internally so that old processes are no longer present. 

Boost  will not be available in the following cases:

• If your job is older than 3 months. In this case, we recommend that you close that process and relaunch it as a new process. 
• If your job is not unlocked. In this case, you must unlock your job first before purchasing Boost.
• If Boost is already active and within the 14-day period.

When a process is duplicated, a clon of your job will be published, with a clean selection process, that is, without the information of the professionals who initially applied.

Get on Board's Applicant Tracking System (ATS) provides you with general and detailed data on each and every one of your recruitment processes.

Get on Board provides you with a talent pool of +300 thousand professionals and an integrated Applicant Tracking System (ATS). Here are some tips on how to use it

On Get on Board, an unlock or "unlocking" a job is equivalent to purchasing a publication. 

When you purchase a subscription plan on Get on Board, you can refresh the date of your ads up to 4 months from their creation.

If you posted your job on Get on Board and forgot to check it, after 15 days you will receive a notification that your ad will be unpublished.

As many as you need! On Get on Board, there is no limit to the number of users of your company that can access the platform. There's no need to share one single account among several people. 

Duplicating a process means cloning the job and publishing a new clean selection process. When you re-open a process, you keep the data of your original job.

On Get on Board you can reopen jobs that you have unpublished and that are less than 4 months old. If it's older than 4 months, you won't be able to reopen it

Duplicating a job means cloning the job and publishing a new version of it, without the information of previous applicants. 

In Get on Board you can import applicants via email directly to your selection process by sending the applicant's CV in pdf format. 

Pay for a job posting on Get on Board gives you full access to the candidates' information and allows you to use all the functionalities of our Kanban applicants' administration board. Purchasing Boost is in addition to pay for the job posting; it is a way of boosting an already unlocked ad to provide more visibility and send personalized invitations to our Talent Database. 

Boost maximizes the visibility and scope of your job posting on Get on Board, especially when you need to recruit with urgency or for highly competitive or hard-to-find positions. To activate Boost, it is imperative that the ad is already unlocked.  
Boost lasts 14 days, after which will be deactivated and your job ad will go back to its normal visibility and will be listed chronologically again.