Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How can I create message templates to use in my selection processes?

How can I send messages to all applicants at once?

If I apply for a job, can I send messages to the company?

How can I pin messages from applicants?

How can I reply to applicants' messages from my email?

How can the person I invited to apply for my job contact me?

What happens when I withdraw my application for a job?

How long does it take to inform me if I was selected in a process I applied for?

Problem with my application: "Enter a valid value"

How do I know if the company is checking the applications for their job?

Keep all your applicants organized in one place and save valuable time communicating with them

How can I notify applicants when they have been discarded from the screening process?

How to use the process board (Kanban) effectively?

How to describe your company briefly and effectively

Which discard reasons can I select in my selection process?

How are a company's response times calculated?

What happens when a selection process is closed?

Efficient ATS for organized recruiting: Improve management of the recruitment process with an integrated system

What's an ATS software?

What is the difference between closing and unpublishing a process?

What does it mean that the Unlock payment is being processed?

My account was disabled or locked, what should I do?

How can I apply for a job in a foreign country?

What is an unlock or purchase a publication?

How can you facilitate communication with professionals through Get on Board?

How can I duplicate or clone a selection process?

Why do I have to specify the gross salary in my job?

What are Get on Board's Webhooks useful for?

What are the advantages of using the Get on Board careers page?

How do I unlock professional information in Talent Database?

How many users can I have in my company account?

Can I reopen a closed process?

Will I be notified if I have not been selected in a process?

How to set up email notifications for your jobs

What is the difference between duplicate and re-opening a process?

How can I download or export my job information to Excel (CSV)?

What happens once my subscription plan has expired?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?

How can I change or modify the category of my job?

How to speed up your recruitment process