Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

How can I create message templates to use in my selection processes?

How can I send messages to all applicants at once?

If I apply for a job, can I send messages to the company?

How can I pin messages from applicants?

How can I reply to applicants' messages from my email?

How can the person I invited to apply for my job contact me?

What happens when I withdraw my application for a job?

Problem with my application: "Enter a valid value"

How do I know if the company is checking the applications for their job?

How long does it take to inform me if I was selected in a process I applied for?

Keep all your applicants organized in one place and save valuable time communicating with them

How can I notify applicants when they have been discarded from the screening process?

How to use the process board (Kanban) effectively?

Which discard reasons can I select in my selection process?

How to describe your company briefly and effectively

How are a company's response times calculated?

What happens when a selection process is closed?

Efficient ATS for organized recruiting: Improve management of the recruitment process with an integrated system

My account was disabled or locked, what should I do?

What's an ATS software?

What is the difference between closing and unpublishing a process?

What is an unlock or unlocking a job?

How can you facilitate communication with professionals through Get on Board?

How can I apply for a job in a foreign country?

How to speed up your recruitment process

Can I reopen a closed process?

What is the difference between duplicate and re-opening a process?

If I forgot to close an old process on the platform, is it mandatory to close it and notify the applicants that they have been discarded?

What are the advantages of using the Get on Board careers page?

What are Get on Board's Webhooks useful for?

How do I unlock professional information in Talent Database?

How can I download or export my job information to Excel (CSV)?

Why do I have to specify the gross salary in my job?

How can I boost my job?

How can I duplicate or clone a selection process?

How to set up email notifications for your jobs

How can I change or modify the category of my job?

Will I be notified if I have not been selected in a process?

How many users can I have in my company account?

How can I recover a process that I deleted by mistake?