Scalingwise is a growing company that values initiative, collaboration, and continuous learning. We provide training and growth opportunities for individuals who are committed to building long-term client relationships and contributing to our company’s success. You will be part of an outsourced account management team for our client. This is a long-term contract role.
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Job functions
- Client Relationship Management – Conduct regular live zoom check-ins with clients to understand their needs, discuss new initiatives, and gather feedback. Act as the primary point of contact for clients post-sale.
- Opportunity Development – Identify potential projects or service expansions through client conversations and project meetings.
- Collaboration – Work closely with our project teams to develop proposals, coordinate follow-ups, and revive inactive accounts.
- CRM Management – Maintain accurate records of client interactions, opportunities, and account status.
- Reporting – Provide weekly summaries of client activities, new opportunities, and feedback.
- Continuous Learning – Stay updated on company offerings, solutions, and industry trends to effectively represent our services.
Qualifications and requirements
- MUST BE comfortable and willing to be on live face-to-face zoom calls with english-speaking customers every day.
- Excellent English communication skills (written and verbal).
- Experience in customer or account management preferred.
- Familiarity with technology or IT services is a plus (e.g., SharePoint, Salesforce, CRM, PowerBI, Wordpress, Digital Marketing, etc.) — training will be provided.
- Must work exclusively with our company (no side jobs or multiple clients).
- Availability during Pacific Time (7 AM–3 PM PST).
- Willing to use Time Doctor for time tracking.
- Part-time or full-time opportunities available.
- Please include your updated CV or resume when submitting your application.
GETONBRD Job ID: 57310
Remote work policy
Locally remote only
Position is 100% remote, but candidates must reside in Mexico, Argentina, Colombia, Chile, Peru or Uruguay.
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